What's New In Blackbaud Raiser's Edge NXT® — April 16th 9528

What's New In Blackbaud Raiser's Edge NXT® — April 16th

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Here are the latest changes in Blackbaud Raiser's Edge NXT for April 16th, 2024.

  • Export performance data for donation forms
  • Collect survey responses from donors for donation forms

Export performance data for donation forms
Now you can export data from the Total gifts over time chart on all forms or individual forms to use for your own reporting. Export the chart as either an image file, which you can then embed in an application of your choice, or as a csv file or Microsoft Excel (XLSX) file to report on data such as amount raised, average amounts, and total donations.

On individual forms, you can export the Total gifts over time chart, as well as the Recent donations or the the Referral visits summary list to see page views, number of donations, and percentages for each referral. If you have multiple forms, you can use the exported files to compare the success of the forms over a given time.


Collect survey responses from donors for donation forms
Help Blackbaud improve the online payment experience by letting us display an optional survey to donors after they check out through your donation forms. When enabled, Blackbaud periodically presents surveys and collects research on user interaction. The survey is turned on by default. To turn it off, go to the Blackbaud Merchant Services Web Portal. From Control panel, Settings, edit an account configuration. Under Checkout survey, clear the option and save.
News Blackbaud Raiser's Edge NXT® Blog 04/16/2024 4:01pm EDT

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1 Comments

I think customers might be more inclined to enable the survey if they knew what questions were asked. Is there an example posted somewhere that we can see?

I like the option to review it before defaulting it as being on. That part is very annoying.

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