Blackbaud’s Education Management Solutions: What’s New For September 6, 2022
Academics
Credit overages display in completion grid
For schools using degree requirements, the Requirements tab on a student profile now displays credit overages as they are applied toward a General Elective Requirement. Students, parents, and advisors with access to a student’s profile can see this feature.
For a degree with an elective requirement, “Credit overage from <requirement name>” will display the number of credits applied toward the elective from another requirement. For example, if a student earns 4 Physical Education credits but only needs 3 Physical Education credits to graduate, the Electives grid will show a row that says “Credit overage from Physical Education” and indicates 1.00 Credits have been applied toward the elective requirement.
For more information about degree requirements and electives, see the help topic Degrees.
Billing management
Let us know how we’re doing; in-product survey now available
Billing clerks will now see a link to a survey at the top of the Billing management overview; please take a few moments to review the survey and provide feedback to let us know how we’re doing.
Student preferred name available now on statements
Billing clerks can now use Statement builder to include a student’s Preferred name on billing statements. The student name format on a statement, when including a Preferred name, is as follows: Preferred name Last name; if a Preferred name is unavailable, the field defaults to First name.
The Preferred name toggle appears under Student info to display when editing the charges for a section on a Statement builder template.
Add comments to credit records
Internal comments can now be included when creating or editing individual credit records and adding credit to a group of students. Comments can be viewed when reviewing credit records.
Notification now appears when a student is missing a statement recipientWhen adding charges to a group, Billing clerks now see a notification if a student does not have a statement recipient associated with their account; the notification is represented as a red triangle with an exclamation mark that, when hovered over, shows the notification text.

Core
Blackbaud ID: Update your branding
In the coming weeks, users will see some improvements to app.blackbaud.com, including your Organization display name and Logo icon, which will take them directly to your Education Management site. If the user has admin access to a solution, such as Education Management or Raiser’s Edge NXT, they will see it listed under Solutions on this page.
To prepare for these changes, an organization admin should update your branding from blackbaud.com. Go to Admin > Settings > Branding and be sure to review your branding settings – especially the Organization display name and Logo icon, which will appear at app.blackbaud.com.
Be mindful to follow the recommended logo ratios so your image will display appropriately next to your Organization display name.
Blackbaud ID: Sign in with Apple
Looking for help? Check out the how-to videos on our YouTube channel:
Or view the online help for Blackbaud ID.
Blackbaud ID: Migrate by September 27, 2022
Platform managers should migrate users to Blackbaud ID via the links on the Core home dashboard. They can also export user lists for use in mail merges and other communications.
Ensure your school’s users are on BBID by September 27, 2022.
Authenticating with Blackbaud ID:
- ensures an even more secure authentication process,
- enables users to further enhance security by enabling multi-factor authentication through text messages or mobile authenticators,
- enables users to login to multiple Blackbaud solutions and support resources with a single username and password,
- enables users to login with “social authentication” via Google’s authentication requirements, password resets, and other support needs,
- enables users to help themselves reset forgotten passwords, rather than platform managers needing to provide tech support for forgotten passwords,
- enables schools to enable an optional SSO for any roles they prefer, so that those users sign in with the school’s identity providers and the school can then manage the users in their claimed domains.
Enforce Blackbaud ID Requirement (Opt-In to EAP)
Platform managers can select to join the early adopter program (EAP) which forces all users to log in with Blackbaud ID (BBID) before it’s required for all schools.
From Core, select Security, select Blackbaud ID authentication, select Enforce Blackbaud ID authentication, and finally select Enforce to confirm you want to join the EAP.
When you enforce BBID, all users, regardless of their security role, will be required to log in with Blackbaud ID.
During the EAP, you can revert and opt out to stop enforcing BBID. However, later this year, it will still be enforced for all schools, all users, and all security roles, as previously announced.
Tuition management
Mobile app decommissioned
As of August 31, the Blackbaud Tuition Management mobile app is no longer available for download from the Apple App Store or Google Play Store. Previous downloads of the app will no longer be accessible on mobile devices. All payers should access the fully responsive mobile site — parent.blackbaud.school — for a consistent and streamlined experience viewing their account, processing payments, and more.
Payers who used the mobile app to submit a payment in 2022 were sent a communication alerting them to this change.
API and Integrations
(School) SKY API
For information about recently added endpoints and updates, view the School API and OneRoster API changelogs.
Subscribe to “What’s New”
To receive email notifications when the What’s new update appears, make sure to subscribe to the K12 community’s blog by logging into the community site and selecting the Subscribe button.
To manage your community subscriptions:- Log into the community and locate your name and profile picture in the upper right corner.
- Select the drop-down arrow and select My Account.
- From the My Account page, select the Subscriptions tab and scroll down to the Blogs section.
- Locate Blackbaud K-12 Education solutions Blog. If you want to be notified as soon as the What’s new content goes live on the community, select the Instant option. You can also opt for Daily and Weekly notifications.
- Scroll to the end of the page and select Save changes.
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