Blackbaud’s Education Management Solutions: What’s New For May 2, 2023
Published
Here are the latest changes, updates, and new features for the Education management products for May 2, 2023.
Academics
Assessment rating options for report cards and transcripts
New display options are available for displaying assessment ratings on report card and transcript templates. These new display options are designed for added clarity at schools that use Assessment skills.On the Design form, when editing a course section, select Include assessment ratings for each course. The following options are now available under Show ratings by:
- Abbreviation
- Grade value
- Abbreviation (Grade value)
- (Abbreviation) Grade value
- Grade value (Abbreviation)
- (Grade value) Abbreviation
Survey in My Day
For the next few weeks, users will see an invitation to complete a brief user experience survey in Faculty > My Day. We appreciate your feedback!Billing management
Identify and export notes using the Notes list
Billing clerks can now utilize the Notes list to easily identify and export notes linked to student profiles. Notes are displayed on a per-row basis, with the contents of each note organized under the Title and Description columns. Additional columns, like Type, provide even more context to better understand each note.Billing clerks can select a Student name to expand the student summary, providing them with direct access to adding and changing notes for the students in the list.
The Notes list is found in Billing management by hovering over Lists in the navigation and selecting Notes list.
Identify Auto-Pay plans on hold
The Needs Attention section now displays a new notification indicating the number of auto-pay plans that are on hold. Billing clerks can monitor this notification to identify when payers have suspended automatic payments. By selecting the notification, Billing clerks can quickly determine which plans are on hold and take appropriate follow-up action.
Core
October 3, 2023 – Blackbaud ID requires Multi-factor Authentication
Starting October 2023, Blackbaud will begin to require faculty and staff users of Blackbaud Education Management® (BBEM) to enable multi-factor authentication (MFA) on their Blackbaud ID (BBID) username and password. These users have roles with Application or Employee/Volunteer types.The requirement will be enforced in “waves.” The first wave of schools will require MFA as of October 3, 2023. If, by this summer, your organization has not yet established an SSO connection, then we will send you an email with the exact date on which your users will be required to use MFA.
Exemptions
The following users are exempt from Blackbaud’s MFA requirement for BBID and their login experiences will not be affected:
- Users who login with a single sign on (SSO),
- Users who login with Sign in with Google,
- Users who login with Sign in with Apple,
- Students, alumni, parents, and non-administrative users of Blackbaud Education Management. These users have only Constituent or Other role types.
Multi-factor authentication (MFA) requires a user to successfully validate at least two of three factors to authenticate before gaining access to your solution and data. Blackbaud ID will require MFA using your password (what you use today) and a unique, time-based, one-time code accessed on a secondary device. We are proactively making this change, following industry-standard security measures, to help protect your organization and your data.
Try MFA early
We recommend testing MFA with a cloned role at your school’s convenience. For example, require users who have the nurse role to login with MFA and BBID. The nurse could complete the login using a numeric code sent to their phone for additional security.
As a platform manager, go to Core, Security, Roles, and search for a role. On the role’s row, select more (…) and then select to Enforce MFA.
Platform managers can also Remove MFA enforcement from here (during your testing phase). When you disable the MFA requirement for a role, users in the affected roles may still be prompted to login with MFA. However, after logging in, the user can go to their individual BBID profile to opt out of MFA.
When MFA is required for a school role, those users can view their BBID profile, but can’t opt out of MFA.
Encourage your users to act now by enabling MFA on their Blackbaud ID if they have not already done so.
Miscellaneous
Please note:
- Users who login with single sign on (SSO), Sign in with Google, or Sign in with Apple, will not be prompted to use Blackbaud’s MFA, even if the school enforces MFA for one of their roles.
- Users who use Sign in with Google or Sign in with Apple may be prompted to use an MFA that is managed by Google or Apple, even when Blackbaud doesn’t require MFA. These “social sign ins” are subject to the third party’s authentication processes, instead of Blackbaud’s process.
- Users who are already required to use MFA because they also use their BBID for other Blackbaud applications, such as Raiser’s Edge NXT, will still require MFA, regardless of their MFA settings for their roles in Education Management.
- To learn more about multi-factor authentication for Blackbaud ID and to prepare for this change, view the online help and this Knowledgebase article.
- Please contact Support or your Customer Success Manager with any questions.
Tuition management
Report on opt out preferences
Schools can track a payer’s request to opt out of targeted advertisements or the sale of their personal information using the Privacy fields on payer accounts. If your school engages in targeted advertising or in the sale or sharing of personal information, you can use these fields to identify payers who want to opt out of those practices. With this release, you can report on opt out preferences with a custom report.- Select Reports > Create a New Custom Report.
- Hover over Activity Reports and select Communication.
- Under Additional Fields, select Opt Out of Sale or Opt Out of Targeted Ads. Then select Next.
- Set your Report Criteria and select Next.
- Enter a Report Name and select Save.
- Select Download.
- Set the date range for communications to include and select Download again.
API and Integrations
School API
We've updated the response returned by GET Users Audit by role ID to contain phone and address field changes; the phone and address properties align with the profile data found by selecting View profile changes under the header of academic profiles.
School API and OneRoster API
For information about recently added endpoints and other updates, view the School API and OneRoster API changelog.
Subscribe to "What's New"
To receive email notifications when the What’s new update appears, make sure to subscribe to the K12 community’s blog by logging into the community site and selecting the Subscribe button.
To manage your community subscriptions:
- Log into the community and locate your name and profile picture in the upper right corner.
- Select the drop-down arrow and select My Account.
- From the My Account page, select the Subscriptions tab and scroll down to the Blogs section.
- Locate Blackbaud K-12 Education solutions Blog. If you want to be notified as soon as the What’s new content goes live on the community, select the Instant option. You can also opt for Daily and Weekly notifications.
- Scroll to the end of the page and select Save changes.
What’s Recent
Missed any of our weekly releases? You can catch up on everything in our Month in Review blog posts, which cover every feature and update Education management releases each month.
News
Blackbaud K-12 Solutions™ Blog
05/01/2023 12:17pm EDT
Leave a Comment