We are recent Blackbaud EMS users and in Ravenna, we could have an event for only Accepted students. This is our Revisit Day (Accepted Students Day). Does anyone know of a way to create an event, but show it only to the accepted students in Blackbaud? Right now all of our events/visits look to be visible to anyone. The…
Hello again! Does anyone have a process for voiding contracts in EMS? We have a half-day Toddler program and an All-Day Toddler program and we have an incoming family who already signed their contract for Half-Day but would like to switch to the All-Day Program. We are likely to accept this change because they are ADDING…
Hello everyone, I wanted to pose a question here and see how other users are managing student waitpools right now in enrollment management. Currently, we are using the candidate checklist to manage waitpools by adding a status. However, if some grades have no waitpool, those students would currently have to still pass…
For background, I use advanced lists instead of SKY student lists to export enrollment rosters to our internal enrollment tracker so that we can view easily on a Google Sheets dashboard. I do it this way because student lists don't provide the ability to display future years, which we need for enrollment projections prior…
Hive minds: need help here! I recently discovered that the remind notification setting is VERY limited for contracts: if we override the "master" due date, the family with the modified date will NOT get a remind notification when I select "when activated." We generate contracts in waves and they are due 2 weeks after being…
I'd like to have our school logo on the top of the enrollment contracts and school forms. However, when I upload the ones from Core > Settings > Application Style Settings, they're either WAAAY too big, or they look like the right size on the screen but are stretched and distorted on the print view of the signed contract.…
We have 5 documents that we would like to share with prospective families who have applied and we have accepted for enrollment. These documents are PDFs of things like Q&As for each program and the before school and after school care, school calendars, and tuition and finance policies. Ideally I would create a resource…
We have an admission event tomorrow and I am trying to export the info from the event registration forms into a spreadsheet. Even if I have both the current school and sending school boxes selected, the columns show up blank. Support does not know why this is happening. Is anyone else having an issue pulling the info from…
We have International Families who do not have US bank accounts and every year they experience issues submitting their contract payment online. I would love to hear if anyone else experiences this same issue with their International families and do you have a workaround or solution?
Using the normal contract, we have families with multiple children who asked whether they could save their payment details to their parent account so they don't need to re-enter payment details for each contract. Any suggestions? Are there workarounds or is there something we might need to change on our Merchant Services…
It looks like you're new here. Sign in or register to get started.