Web View Business Phone Number Formatting

Andrea Daub · April 15

Does anyone enter business phone numbers with extensions? When I look at a constituent's record in web view, the business phone number appears as one long string 00000000000000 instead of (000) 000-0000 ext 0000. The same record displays correctly in database view. Is there a setting in web view that I am missing to format the business phone number there?

Dariel Dixon · April 15

@Andrea Daub I don't think this setting exists in web view. I would check the idea bank and if an idea doesn't already exist, it's worth creating one for this. Let us know what idea it is so we can vote for it.

Andrea Daub · April 21

@Dariel Dixon
Thanks for the response. I created RENXT-I-7989 (Format Business Phone Number in Web View) for this. Please vote!

Andrea Daub · April 21

Here's the link. I'm new and still figuring out how to post things here.

Web View Business Phone Number Formatting

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