What's New In Blackbaud Raiser's Edge NXT® — July 11th

Kimberly Coughlin
Kimberly Coughlin
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Raiser's Edge NXT® Blog
Here are the latest changes in Blackbaud Raiser's Edge NXT® for July 11th, 2023.Enable groups to register for events (for those in the US)

From Events in the web view, you can now collect multiple names for tickets so groups of people can register together, such as for golf tournaments or galas. To configure tickets, add fees to your event, enter the number of registrations each includes, and then add the fees to your registration forms.

If necessary, you can also add other types of fees for add-ons, such as t-shirts or parking passes. Add-on fees appear separately from registration fees on forms and no longer require registrants to repeat their contact information when they select them.

As you configure registration forms, you can now associate participation levels with registration fees to automatically apply the levels to people when they register. Participation levels are event fields your organization configures to show how participants are involved in events, such as attendees, sponsors, staff, or vendors.

Note: You can also associate participation levels with organizations if you enable organization registrations.

For more information, see Configure Events for Groups.

Process USD direct debits for recurring transactions through donor and Complete Cover™-enabled donation forms (for those in the US)

Blackbaud Checkout now accepts direct debits for recurring USD transactions made through donation forms configured for donors or Blackbaud to pay processing fees.

Tip: Enable direct debit on your form to start accepting ACH transactions with fee coverage. For more information about accepted payment methods, see Fee Coverage.

Update to donor cover funds

In response to customer feedback, we updated donation and registration forms to no longer require split gifts when you allow donors to cover transaction fees. Previously, when you used donor cover, you selected a fund for fees. Raiser's Edge NXT now, by default, uses the gift fund for fees.

Note: If you previously selected a fund and prefer to stop splitting gifts, clear the fund from Control panel, Settings, Gift management, Donor cover designation. Otherwise, Raiser's Edge NXT will continue to use the selected fund for fee coverage amounts.

Tip: For information on how the fees are calculated, see this Knowledgebase article.

Comments

  • Miki Martin
    Miki Martin Community All-Star
    Kudos 5 Fifth Anniversary January 2026 Monthly Challenge bbcon 2025 Attendee Badge

    Really looking forward to seeing how these changes to event forms will impact registration for our upcoming events!

  • Kelsey Stern
    Kelsey Stern
    Third Anniversary Facilitator 1 June 2023 Monthly Challenge

    Please allow us to disable the options for groups to register for events. This new feature is causing problems for us. The addition of the multi-person registration options and the pre-set fields are causing issues for our registrants. We have people filling out our entire registration form 4 times for each individual participant. Our registrants are confused and as of this moment there is no workaround. When adding registration fees, please allow us to not include or hide the box for “Registrants included" on our forms.

  • Jordana Newler
    Jordana Newler
    Second Anniversary Facilitator 1

    The “1 Registration” that is now listed on our forms is very confusing. All our ticket packages for purchase are only for one person, so it's very confusing to our donors when they go to select the package if the 1 Registration means there is only 1 of these packages available. Please make it so we can hide this option!

  • Kimberly Hammer
    Kimberly Hammer Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    Thank you for this feedback. I'm going to look into seeing if we can make this text editable or an option to hide it.

  • Kimberly Hammer
    Kimberly Hammer Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    Thank you for this feedback, are you also referring to being able to hide this text on a form?

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  • Kelsey Stern
    Kelsey Stern
    Third Anniversary Facilitator 1 June 2023 Monthly Challenge

    @Kimberly Hammer Hi Kimberly. Yes, that is what I was referring to. I was going to include a screenshot in my post and then forgot. ?Thank you!!

  • Kimberly Hammer
    Kimberly Hammer Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    After looking into this our plan is to remove the constituent facing "X registrations" text from online registration forms. Since we offer the option to include description text for each fee, information indicating how many registrants are included can be mentioned here if it's not obvious by the name of the fee.

    We are planning to make this update in early August.

  • Kimberly Hammer
    Kimberly Hammer Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    Thank you for confirming!

    After looking into this our plan is to remove the constituent facing "X registrations" text from online registration forms. Since we offer the option to include description text for each fee, information indicating how many registrants are included can be mentioned here if it's not obvious by the name of the fee.

    We are planning to make this update in early August.

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