Discussion Content In Community

Holly Herbert
Holly Herbert Blackbaud Employee
Tenth Anniversary Kudos 4 Participant Facilitator 1
in Community News
There are lots of options you have when you are viewing discussions. Let's talk about how you can organize all the discussion topics you are interested in following or in which you participate.

1. Subscriptions:


You can subscribe to any discussion in a product community that you have selected as a product/solution. You can manage your subscriptions here: instant, daily, or weekly.

2. Discussion pages in product communities:

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Let's take a look at this arrows key to talk about the ways discussions work in Community.


The black arrow points to how you can access discussions in the product communities.


The red arrow shows you where you can search through topics in the forums to see if your question has already been asked or if it hasn't, you can ask it.


You can sort discussions using the green arrow.


The blue arrow shows you how many people have commented on the post and how many have seen it.

Comments

  • Philip Nawrocki
    Philip Nawrocki
    Tenth Anniversary Kudos 2 Name Dropper Participant
    Is there any thought/idea/roadmap to cleaning up old threads and/or combining threads that are about the same topic into one thread?
  • Holly Herbert
    Holly Herbert Blackbaud Employee
    Tenth Anniversary Kudos 4 Participant Facilitator 1
    Hi Phillip! When we launched the Blackbaud Community last year, we did some pretty major cleanup. We have another cleanup slated for 2017. We won't be merging similar threads - that's not currently an option on this platform - but we will be removing outdated content.
  • Gail Beverly
    Gail Beverly
    Tenth Anniversary Name Dropper Participant Facilitator 1
    Thanks for these organizing and navigating tips! I have been struggling with this since the Community was started.
  • Jason Thomas
    Jason Thomas
    Eighth Anniversary Participant Facilitator 1
    Is there a way to quickly see all the threads you've created and participated in? That's a pretty common feature (go to your profile page, and see all your activities), but not sure if possible here. 
  • Holly Herbert
    Holly Herbert Blackbaud Employee
    Tenth Anniversary Kudos 4 Participant Facilitator 1
    Jason, you can find your activity on the bottom of your MyCommunity Dashboard (https://community.blackbaud.com/mycommunity)
  • Judy Olejniczak
    Judy Olejniczak
    Tenth Anniversary Facilitator 1

    What is the best practice when an Organization, is setup as a business, the owner sells, and the same owner starts a Foundation? Do you setup a have a new organization for the Foundation?

  • Ray Bergman
    Ray Bergman
    Sixth Anniversary Kudos 5 Name Dropper Participant

    Hi Judy,
    This might be a good question to ask in the Organizational Best Practices community

    This particular post you've commented on is 5 years old and not very visible to someone who might be able to answer your question here in community.

  • Jess Fanelle
    Jess Fanelle
    Third Anniversary Facilitator 1

    I ‘ve been using Financial Edge NXT and posting a lot of journal entries. In the process, there are some errors or mistakes so we need to UNpost and delete the Journal entries. However, FE NXT doesn’t have UNPOST / Edit or delete the wrong journal entries so far. These situations have created really messy general ledger detail and they look really horrible. Is there any way I can delete the posted journal entries/ unpost or edit later on?

    Any help or advice would be greatly appreciated.

    Thank you.

    Jess

  • Milka Kattan
    Milka Kattan
    Seventh Anniversary Participant Facilitator 1 Loyalty Badge

    For “year end” statements, are you of the opinion not to call them tax statements as we are not implying if a donation is tax deductible or not

  • Linda Watterworth
    Linda Watterworth
    Seventh Anniversary Facilitator 1 Blackbaud Certified

    I was wondering if there is an time efficient way to change the addressee/salutation in all of the records. We have around 10,000. At my organization, we have the primary addressee as Mr. & Mrs. John Smith but we want to change them all to Mary & John Smith and change the primary salutation from Mr. & Mrs. Smith to Mary & John. I'm thinking I will have to segment lists and do global changes. Thank you for any help you can provide.

  • Hilda Madanat
    Hilda Madanat
    Ninth Anniversary Facilitator 1 Blackbaud Certified Loyalty Badge

    How to create a dashboard in NXT and include the built in reports, like the overview, retention, acquisition…etc

  • Mike Pasqua
    Mike Pasqua
    Second Anniversary Name Dropper Facilitator 1

    Using the ‘Daily Gift Digest Notification’ template. When its run manually I as the owner and the other recipient see both the link to the list and the table embedded in the email. However when the flow runs at a scheduled time, I as owner see the table and the link, however others see only the link, and in place of the table they see a message that they are in a restricted area and they need to contact the administrator to see the results. Why? Do all users need Power Automate licenses to see the table in the email?

  • Sandy Fryer
    Sandy Fryer
    Second Anniversary Facilitator 1

    I am a newbie to NXT (and CRM in general). Why do I have records missing constituent codes, when constituent codes are marked as “Required” for all records?

  • Gerri Dudenhoeffer
    Gerri Dudenhoeffer
    Name Dropper First Anniversary Facilitator 1 Blackbaud Certified

    I have several batches that say Unapproved with exceptions. When I hover over the red triangle it says "Gift date is invalid for fund with ID 3. How do I approve them? Thank you

  • Lori Hagest
    Lori Hagest
    Eighth Anniversary Name Dropper Participant Facilitator 1

    Hi - does anyone know if the optimized giving forms in NXT will ever include the tribute/memorial option? For my organization, we are unable to accept payments to anything other than our merchant services account. So I love the optimized form so that we can accept google and apple pay on the optimized forms.

    Or is there a way to use Google pay or Apple pay with the standard form that's processed through merchant services? Thanks and Happy Friday!

  • Roma Sharma
    Roma Sharma
    Third Anniversary Name Dropper Facilitator 1

    Hi, could you share your experience on how you manage your regular giving supporters, specifically when it comes to moving donors into a retention pool after they’ve been giving for 12 months based on their own giving anniversary, not the charity’s financial year? At the moment we change funds and campaign and I don’t think that’s best way. please could you share your experience how you tackle in RE. Thanks

  • Chantel M Russ
    Chantel M Russ
    Fifth Anniversary Kudos 1 Name Dropper Participant

    Hi all. I need help creating a query using radius do include donors surrounding a specific state. I'm not sure how to go about this. Can someone share their knowledge and expertise regarding this subject?

    Thank you and Happy Friday!

  • Mae Desaire
    Mae Desaire
    Second Anniversary Facilitator 1

    Has anyone set up an optimized donation form at a kiosk - for donors to make a gift on site?

  • Darlene Pena-Clark
    Darlene Pena-Clark
    Participant Facilitator 1 Blackbaud Certified

    Hi everyone,

    I'm new to using Blackbaud (Raiser's Edge NXT) for our fundraising efforts and hope to get up to speed quickly. Does anyone have a cheat sheet or quick guide on how to import an Excel spreadsheet into Raiser's Edge NXT? Additionally, if you have a sample Excel file you've used for imports, I'd really appreciate it if you'd share a copy so I can practice. Any help or tips would be greatly appreciated! Thank you so much in advance.

    ?Darlene

  • System Administrator
    System Administrator
    First Anniversary Facilitator 1

    We are looking for more features than what the current RE NXT Event module provides, like check in with QR codes, Save credit card information at check in for auction items and paddle raise, show donor name on screen when paddle raising. I see many partner software in the Marketplace but want to know if anyone can recommend the best 3rd party event software that integrates with NXT ideally, but if not integrated can use Omatic. Thanks for your replies

    System Adminsitrator @ NCF

    sysadminfnd@ncf.edu

  • Renee Tilara
    Renee Tilara
    Participant First Anniversary Facilitator 1

    Hi, I'm trying to do a global constituent import and somehow keep getting exceptions. Have checked my import file a gazillion times for errors and also chatted with Blackbaud agents…no answer yet. Would love to be able to troubleshoot with somebody.

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