Optimised Donation Forms Now Available for UK Raiser's Edge NXT® Customers
UK-based Raiser’s Edge NXT customers can now streamline online giving with Optimised Donation Forms - —designed to increase conversion and raise more funds. Also included in this release are reimagined Gift Aid and Consent capabilities.
More on Optimised Donation Forms
Blackbaud’s Optimised Donation Forms reduce the number of decisions for both the organisation and its constituents, resulting in an optimal donor experience and an increase in click-to-donation conversions. Optimised Donation Forms are:
- A great choice for campaigns that need a quick visual punch and that are focused on securing more donors.
- Mobile-first and display seamlessly on a website without the need to create a new webpage, enabling payment directly within the form.
- Customisable with images and a mission statement, they let charitable organisations project consistent branding in a visually appealing, intuitive, and engaging way.
Blackbaud’s Optimisation Testing Program continuously runs A/B tests as well to refine the donor experience, so you don’t have to keep up with the latest trends in online giving—we’ll do that for you.
The inclusion of reimagined Gift Aid and Consent capabilities further simplifies the donation process, improves donor engagement, and ensures compliance, —all while making it easier for nonprofits to manage critical data.
Let’s explore what these updates mean for your organisation and, more importantly, your donors.
Gift Aid: Boost Your Donation Impact
If your organization operates in the UK, you’re now equipped to collect Gift Aid information seamlessly through Blackbaud’s Optimised Donation Forms. Gift Aid allows charities to claim an additional 25% from His Majesty’s Revenue & Customs (HMRC) on eligible donations from UK taxpayers, making every contribution go further.
With the Gift Aid feature, you can set optional fields for donors to confirm their UK taxpayer status and provide a post-donation declaration. To make this process smoother, our Gift Aid feature also includes:
- Mailing Address Collection: Necessary to ensure compliance and eligibility.
- Customisable Declaration Settings: Configure declaration channels and sources from Raiser’s Edge NXT that align with your organisation’s needs.
- Donor Experience: Your donors will see a clear option to confirm their taxpayer status, along with access to a helpful HMRC link for added transparency.
In Raiser’s Edge NXT, this data automatically displays in gift batches, saving your team time on manual data entry and ensuring all Gift Aid declarations are properly recorded.
Consent: Giving Donors Control Over Communication Preferences
Consent settings are now available on Optimised forms for customers across all regions, including the UK. This reimagined feature empowers nonprofits to manage how they interact with donors, ensuring communications are tailored to individual preferences while meeting privacy requirements.
Here’s how it works:
- Customisable options: Organisations can set which Raiser’s Edge NXT categories and channels will display to donors, customize labels, and determine default selections for each included option.
- Flexible donor experience: The number of consent options configured by your organisation determines how they appear to donors. Whether it’s one simple choice or multiple preferences, donors can easily select what works for them.
- Consent statement: You can choose to include a customisable consent statement that will be recorded along with the consent selection in Raiser’s Edge NXT. A consent statement serves as the language used to obtain permission from your donors for specific types of communication, and may be required for specific regions, including the UK, for GDPR purposes.
- Privacy policy: Also related to privacy regulations, you can choose to include text and a link to your privacy policy. If included, your privacy policy link will also be recorded on the Raiser’s Edge NXT consent record.
Integration with Raiser’s Edge NXT: Smooth Data Management
Both Gift Aid and Consent features are fully integrated into Raiser's Edge NXT. For Gift Aid, declarations flow directly to gift batches and will display on the donor record after batch approval. For Consent, all preferences flow directly into the donor’s record, creating a centralised hub for managing communication permissions.
This integration not only saves time but also enhances accuracy, ensuring your team can focus on what matters most—building meaningful connections with donors.
What’s In It for You?
In summary, Optimised Donation Forms are a great choice if you’re looking to reduce the number of decisions for both your organisation and your donors. These forms are designed to provide a user-friendly and streamlined donor experience, leading to increases in click-to-donation conversions and average gift amounts.
The addition of Gift Aid and Consent capabilities mean greater efficiency, stronger donor trust, and improved compliance.
At Blackbaud, our mission is to empower nonprofits with the tools they need to succeed. These new features are another step in helping you focus on what you do best: making a difference.
Start exploring these enhancements in Raiser's Edge NXT today and see how they can elevate your fundraising efforts!
Comments
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I'm confused about the Gift Aid compliance - we need the address in order to process the Gift Aid, but this form allows the donor to skip that step and not provide their address, even though they've said yes to Gift Aid. Surely that renders the Gift Aid declaration invalid?
And with the consent options, they can skip that step as well so we're not gathering anything other than email address and name potentially. As a lot of charities will use legitimate interest for post, it would be really helpful to allow an opt out button for the mail channel as we don't want to use consent when they can simply skip that step.
2 -
Agree with everything Sarah says above. We won't be able to move to using Blackbaud forms until these issues are ironed out.
0 -
I agree with Sarah and Suzie.
If a donor doesn't give an opt-in or opt-out will it be recorded as a no response?And as for Gift Aid, has the issue with declarations not going back 4 years been resolved?
0
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