PowerUp Challenge: Task Three - Brainstorm Best Practices with Chat for Blackbaud AI

Chat for Blackbaud AI is here to help you unlock fresh ideas and sharpen your strategies. Use it to discover smarter ways to fundraise, deepen donor relationships, design influential campaigns, and more.

Get actionable insights tailored to make your work simpler and more effective.

Ask Chat for Blackbaud AI a best practice question and share your experience. Don’t forget to also give feedback within Chat for Blackbaud AI. 


For example, ask Chat for Blackbaud AI – What strategies work best for major gift fundraising?

Comments

  • Patti Hommes
    Patti Hommes Community All-Star
    Seventh Anniversary Kudos 5 Commented in Discussion PowerUp Challenge #3 Gift Management

    What strategies work best for engaging a corporate partner

    Engaging a corporate partner effectively requires a tailored approach that aligns your organization’s mission with the corporation's values and business objectives. Here are some strategies to consider:

    1. Research and Identify Alignment: Understand the corporation’s corporate social responsibility (CSR) goals and values. Identify how your mission aligns with their objectives.
    2. Develop a Compelling Proposal: Create a proposal that clearly outlines the benefits of partnership for the corporation, including potential brand exposure, employee engagement opportunities, and positive community impact.
    3. Leverage Existing Relationships: If any board members or staff have connections within the corporation, use those relationships to facilitate introductions and build trust.
    4. Offer Engagement Opportunities: Provide various ways for the corporate partner to engage, such as volunteering opportunities for employees, sponsorship of events, or co-hosting community programs. This can enhance employee morale and strengthen their connection to your mission.
    5. Highlight Impact: Use storytelling to illustrate the impact of your programs. Share success stories and data that demonstrate how their support can make a difference in the community.
    6. Create Recognition Opportunities: Offer recognition for their contributions, such as branding at events, mentions in newsletters, or social media shout-outs. Corporations appreciate visibility for their philanthropic efforts.
    7. Follow-Up and Stewardship: After initial engagement, maintain regular communication to update them on the impact of their support. Share success stories and metrics that show how their contributions are making a difference.
    8. Tailor the Approach: Customize your communication based on the corporation's culture and preferences. Some may prefer formal presentations, while others might appreciate informal discussions.

    By employing these strategies, you can effectively engage corporate partners in a way that aligns with their goals while advancing your mission.

  • I asked for best practices for selecting donors for capital campaign pledges. It gave me a fairly complete, albeit generic response to focus on capacity, affinity, and affiliation. Not bad, but basic. I asked if it could make me a list of constituents with high metrics in those three categories and it returned one person.

    I then asked for best practices with a receipting task and it couldn't come up with an answer, so I suppose that doesn't fall under 'fundraising'.

  • Dan Snyder
    Dan Snyder Community All-Star
    Tenth Anniversary Kudos 5 March 2026 Challenge: Answered Questions Commented in Discussion

    What strategies work best for making a planned gift ask?

    Here are some effective strategies for making a planned gift ask, tailored for your context at Bennington College:

    1. Build Relationships First: Establish a strong relationship with the donor before making the ask. Engage them over time, understand their interests, and demonstrate the impact of their previous contributions.
    2. Educate on Planned Giving Options: Provide clear information about the different types of planned gifts available, such as bequests, charitable gift annuities, or trusts. Tailor this information to align with the donor's financial situation and philanthropic goals.
    3. Share Impact Stories: Use storytelling to illustrate how planned gifts can make a difference at Bennington College. Highlight specific projects or initiatives that could be funded through planned gifts and share success stories of other donors who have made similar contributions.
    4. Be Transparent: Clearly explain how planned gifts can benefit both the donor and the college. Discuss potential tax benefits and how their legacy can support future generations of students.
    5. Personalize the Ask: Customize your approach based on the donor's interests and previous giving history. A personalized ask is more likely to resonate with the donor and encourage them to consider a planned gift.
    6. Provide Follow-Up Materials: After the initial conversation, offer written materials that outline the planned giving options discussed, along with contact information for further questions. This allows donors to review the information at their own pace.
    7. Be Patient and Respectful: Recognize that planned giving decisions often take time. Be respectful of the donor's process and provide support without pressure.
    8. Highlight Recognition Opportunities: Discuss how planned giving donors can be recognized for their contributions, such as inclusion in a special society or recognition on campus. This acknowledgment can be a motivating factor for many donors.

    By employing these strategies, you can create a meaningful dialogue around planned giving that aligns with the values and interests of your donors, ultimately enhancing their connection to Bennington College.

    Not too bad as a starting point.

  • roger berg
    roger berg Community All-Star
    Tenth Anniversary Kudos 3 Commented in Discussion PowerUp Challenge #3 Gift Management

    Not too bad of an answer to a pretty vague question-

    How can I help you today? How can I best utilize moves management

    Improving your moves management strategy is essential for effectively cultivating relationships with major gift prospects. Here are some tailored strategies based on best practices:

    1. Utilize Prospect Insights: Leverage the advanced analytical capabilities of Raiser's Edge NXT to identify high-potential major gift prospects. Use the likelihood scores and Target Gift Ranges to prioritize your outreach efforts.
    2. Develop Optimized Opportunities: Create Optimized Opportunities in Raiser's Edge NXT that outline specific strategies for engaging each major donor prospect. This includes setting clear actions, timelines, and follow-ups to keep your cultivation efforts organized and focused.
    3. Segment Your Prospects: Group your prospects based on their capacity, affinity, and affiliation. This will help tailor your approach and communication strategies to align with their interests and giving history.
    4. Personalize Engagement: Customize your interactions with each prospect. Learn about their interests and how they connect with your mission. This could include arranging meetings with key stakeholders, providing behind-the-scenes tours, or inviting them to exclusive events.
    5. Track and Analyze Engagement: Regularly monitor the effectiveness of your moves management efforts. Track engagement actions and their outcomes to refine your strategy over time. Use this data to adjust your approach based on what resonates most with your prospects.
    6. Implement a Cultivation Plan: Consider requesting a cultivation plan from Blackbaud AI - Chat to assist in developing a structured approach for engaging your major donors. This plan should include optimal timing and content for outreach.
    7. Focus on LYBUNT Donors: Pay special attention to LYBUNT (Last Year But Unfortunately Not This) donors, as they already have a relationship with your organization. Reconnect with them using targeted strategies to re-engage their support.
    8. Ensure Strong Stewardship: After securing a gift, maintain the relationship through effective stewardship. Regularly update donors on the impact of their contributions and express gratitude to enhance their connection to your organization.

    By implementing these strategies, you can enhance your moves management approach and increase your chances of securing significant gifts for your mission.

  • My question: Give me some ideas for how to engage donors who have made a pledge but have not paid it despite multiple reminders

    Here are some strategies to engage donors who have made a pledge but have not yet fulfilled it, despite multiple reminders:

    1. Personalized Communication: Reach out with a personalized message expressing gratitude for their pledge. Acknowledge their commitment and remind them of the impact their gift will have on Fort Worth Country Day's mission.
    2. Share Impact Stories: Provide updates on how their pledge will support specific programs or initiatives. Sharing stories or testimonials from beneficiaries can create a sense of urgency and connection, encouraging them to fulfill their pledge.
    3. Schedule a Follow-Up Meeting: Consider setting up a one-on-one meeting or phone call to discuss their pledge. This allows for a more personal connection and gives them an opportunity to voice any concerns they may have.
    4. Offer Flexible Payment Options: If possible, discuss options for fulfilling the pledge in installments or adjusting the timeline to accommodate their financial situation. This flexibility can make it easier for them to honor their commitment.
    5. Create Recognition Opportunities: Highlight how fulfilling their pledge can lead to recognition at events, in publications, or through naming opportunities. Donors often appreciate acknowledgment for their contributions.
    6. Request Feedback: Ask if there are any reasons for the delay in payment. Understanding their perspective can help address any concerns or barriers they may be facing.
    7. Maintain Regular Contact: Keep them engaged with updates about the organization, upcoming events, or initiatives. Regular communication can help keep your organization top-of-mind and encourage them to fulfill their pledge.
    8. Utilize Matching Gift Programs: If applicable, inform them about any matching gift opportunities that could amplify their impact. This can incentivize them to fulfill their pledge sooner.

    By employing these strategies, you can foster a stronger relationship with your donors and encourage them to fulfill their pledges. Remember, cultivating meaningful relationships is key in major gift fundraising! If you need further assistance or specific examples, feel free to ask.

    All things that we know, but is still useful to see in a compact way.

  • I really don't care for the wall of text that comes with AI prompts but the below was helpful.

    My question: What are some questions to begin asking a prospect about making a planned gift and naming us in their will?

    Their answer:

    When engaging a prospect about making a planned gift and considering naming your organization in their will, it's essential to approach the conversation with warmth and understanding. Here are some thoughtful questions to guide the discussion:

    1. Personal Connection: "What inspired you to support our organization, and how has it impacted you personally?"
    2. Values and Legacy: "What values are most important to you, and how do you envision your legacy reflecting those values?"
    3. Future Goals: "As you think about your future, what are some of the goals you hope to achieve, both personally and for your community?"
    4. Philanthropic Intentions: "Have you considered how you might want to support causes that matter to you in the long term?"
    5. Understanding Planned Giving: "Are you familiar with the concept of planned giving, and how it can create a lasting impact on organizations you care about?"
    6. Exploring Options: "What types of gifts or contributions have you thought about that could align with your financial and philanthropic goals?"
    7. Discussing Will Provisions: "Have you had the chance to think about including charitable organizations in your will? What questions do you have about that process?"
    8. Encouraging Dialogue: "What concerns or considerations do you have when thinking about making a planned gift?"

    These questions can help foster a meaningful conversation, allowing the prospect to express their thoughts and feelings while also providing you with insights into their motivations and interests.

  • To effectively engage individual donors, consider the following best practices:

    1. Identify Major Gift Prospects: Start with supporters you already know. Use your donor management system to access potential major donors and develop prospect profiles based on capacity, affinity, and affiliation.
    2. Establish and Manage Goals: Break down your overall fundraising goal into manageable segments. For example, if your goal is $100,000, focus on securing one lead gift of around $25,000 and target additional donors for smaller major gifts.
    3. Develop Effective Storytelling Skills: Refine your organization's narrative to clearly communicate your mission and goals. Practice your presentation with internal stakeholders to build confidence for donor proposals.
    4. Cultivate Meaningful Relationships: Personalize your approach by understanding donor interests and providing relevant experiences, such as exclusive events or behind-the-scenes tours. Acknowledge donors at all levels to foster a sense of appreciation.
    5. Make Effective Solicitations: Prepare thoroughly for direct requests. Ensure your ask aligns with the donor's capacity, considering their past giving history and current financial situation.
    6. Implement Strong Stewardship: View major gifts as milestones in a relationship. Express gratitude, share updates on the impact of their gifts, and maintain regular communication to build lasting connections.
    7. Tailor Communications: Collect donor data to understand their motivations and preferences. Customize your communication strategies, including preferred platforms and timing, to enhance engagement.
    8. Consider Planned Giving Programs: Introduce options for planned giving to allow donors to extend their impact. Highlight the benefits of legacy gifts and how they can influence your organization for years to come.
    9. Re-engage LYBUNT Donors: Focus on reconnecting with previous donors who have not given recently. Express gratitude, share impact updates, and create targeted campaigns to encourage their return.
    10. Offer Multiple Engagement Opportunities: Provide diverse ways for donors to connect with your mission, matching engagement opportunities to their preferences and personalities.
  • Sara Niemiec
    Sara Niemiec Community All-Star
    Kudos 3 Second Anniversary March 2026 Challenge: Answered Questions Commented in Discussion
    edited February 20

    I agree with Dan's assessment. Based on what I know from planned giving officers I've worked with in the past, I believe this is solid advice to follow, especially for someone just getting started in the realm of planned giving.

    *Please note that IT has not given me the green light to opt-in to this feature. My comments are based off what I've seen in demos and other community members' posts.

  • I asked the chat how to increase the number of recurring donors in our organization as that is something that I am actively working on. It instantly came back with a ton of great ideas on how to do just that. I will say that I was already doing or planned to do most of the items on the list, but it was nice to know that I'm on the right track. I think that using the feature to get personalized recommendations will be more helpful rather than just asking generic fundraising questions.

  • I found the tips generic, but helpful. A good summary of research, potentially saving some time in the future. (Asked for best practice tips for starting a planned giving campaign.)

  • Rachel Cavalier
    Rachel Cavalier Community All-Star
    Seventh Anniversary Kudos 5 Commented in Discussion bbcon 2025 Attendee Badge

    AI chat gave me similar answers to those that have been posted here already. I also asked what the best way to fundraise with a particular constituent and it recognised what this constituent seemed to have responded well to in the past that was recorded in RE although as this was my own record, I know that this wasn't the case but I also know that the data isn't in RE to tell AI chat this.

  • I asked for strategies to engage lapsed donors and here is the response:

    To effectively engage lapsed donors like [redacted donor name], consider the following strategies:

    1. Express Gratitude: Start by sending personalized thank-you messages that acknowledge their past support. This shows appreciation and reminds them of their positive impact.
    2. Share Impact Updates: Provide specific examples of how their previous donations made a difference. Highlight success stories or outcomes that resonate with your mission.
    3. Create Targeted Campaigns: Develop special campaigns aimed at re-engaging lapsed donors. Consider offering matching gifts or incentives that could motivate them to contribute again.
    4. Request Feedback: Reach out to understand why they haven’t donated recently. This can help address any concerns they might have and tailor your approach moving forward.
    5. Maintain Regular Contact: Keep them engaged with updates on your organization’s initiatives, upcoming events, and volunteer opportunities. Regular communication helps keep your mission top-of-mind.
    6. Personalized Communication: Use the data you have to customize your outreach. Reference their previous contributions and invite them to events that showcase the impact of their support.
    7. Highlight Matching Gift Opportunities: If they are affiliated with any matching gift programs, inform them about how their contributions can be doubled, emphasizing the amplified impact of their support.
    8. Leverage Relationships: If they have a spouse or partner, consider engaging both in your outreach efforts. They may appreciate being included together in your communications.

    By applying these strategies, you can re-establish connections with lapsed donors like Lori and encourage them to renew their support for your mission. If you have any further questions or need assistance with specific aspects, feel free to ask!

    As others have stated, it seems like solid advice, nothing earth shattering but could be useful, especially to new donor officers.

  • Isn't this actually the 11th challenge? That is the number of challenge badges I am seeing.

  • I asked "What strategies work best for encouraging donors to donate to a capital campaign? It said

    "I'm sorry, but I cannot provide information on strategies for encouraging donations to a capital campaign based on the record data provided. If you have specific questions about the record or need help with fundraising capabilities, feel free to ask!"

    I then navigated to the home page and asked the same question. It then gave me a very detailed answer but it was still pertinent to the donor it said it couldn't do it for even though I was on the home page. I was hoping for a more broad answer for all donors and not just the specific donor. I could apply some of the ideas broadly though.

This discussion has been closed.

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