"Old" Actions (2010 or before!) from DBV not visible in web view. Why is this?

Elaine Buescher
Elaine Buescher
Fourth Anniversary 2025 bbcon Attendee Badge Kudos 1 Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions

I found that Actions dated 2010 or earlier on a database view record are not visible on the same record in web view. Our school needs these old Actions in order to maintain an existing special event mailing list.

I tried a quick search of the community and Knowledgebase, but did not find anything about why this happens. Thanks in advance for any insights!

Comments

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 2025 bbcon Attendee Badge

    @Elaine Buescher Welcome to the BB Community forums.

    I pulled a record in my dbv that has actions back to 2003. Then opened that record in web view. All 99 actions appear in web view back to 2003.
    I don't know why you are experiencing this. I'm assuming you don't have any filter applied. That's the only thing I can think of right off.

  • Dwayne Dipasquale
    Dwayne Dipasquale
    Fifth Anniversary Name Dropper Participant Facilitator 1

    @Elaine Buescher, I am not having this problem either. I can see all actions dating back to the 90's.

  • Elaine Buescher
    Elaine Buescher
    Fourth Anniversary 2025 bbcon Attendee Badge Kudos 1 Name Dropper

    @Dwayne Dipasquale, @JoAnn Strommen - Thanks for inspiring me to keep digging! I now see that all the actions are indeed there in web view. To see them, I have to click on the '22 Actions' link below the ‘Actions’ title. I was stuck on seeing only four ‘pages’ listed. Thank you for your responses!

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