Senior Database Manager

SENIOR DATABASE MANAGER

STATUS: Full-Time, Contract

SALARY: $84,975

LOCATION: Toronto, ON (Option for Hybrid or Fully Remote)

CONTRACT PERIOD: July 18, 2022 to August 2023

APPLICATION DEADLINE: June 13, 2022

WHO WE ARE

The Stephen Lewis Foundation (SLF) is a dynamic, collaborative, feminist organization with an unwavering commitment to supporting grassroots organizations across Africa in countries hardest hit by the AIDS pandemic. The work unfolding in these communities is ground-breaking, as lives are rebuilt, rights are reclaimed and resilience re-forged. We are passionately committed to our partnerships and this model of working is infused into the fabric of our day-to-day work.

The Stephen Lewis Foundation partners with community-based organizations which are turning the tide of the HIV and AIDS pandemic in sub-Saharan Africa by providing care and support to women, children, grandmothers, LGBTIQ communities, and people living with HIV and AIDS. Since 2003, the SLF has funded over 2100 initiatives, partnering with more than 335 community-based organizations.

WHAT YOU WILL DO

Reporting to the Director of Finance and Operations, the Senior Database Manager provides day-to-day leadership for the performance, reporting and effective use of Raiser’s Edge and related software used for recording all donations revenue and for managing donor relations and communications across the Foundation. Reporting to the Director of Finance and Operations and working closely with the Fund Development, Finance and Communications teams, the Senior Database Manager sets business rules, data and reporting protocols, runs reports and supports analysis of data, and troubleshoots problems to ensure the effective use of data across the organization

Data Management

• Establish business rules, data and reporting protocols to increase efficiency, continuity and effectiveness and to ensure integrity of data.
• Perform regular system updates, including addressing accuracy, de-duping of records, records upload, complex data extracts, data analysis etc.
• Establish, run reports and analyze data to support the fund development team in analyzing and planning for donor stewardship and donor journey strategies.
• With Fund Development, recommend and build donor segmentation for fundraising appeals
• Identify and implement opportunities to leverage Raiser's Edge NXT and related software to improve stewardship programs
• Establish and run reports to support the finance team in tracking revenue, supporting financial data integrity through reconciliations, budgeting and fulfilling audit requirements.
• Serve as lead for:
• Key projects and tasks such as process mapping, and process improvements.
• Data integration between the different platforms and/or external vendors.
• Work closely with Operations to ensure infrastructure is up to date and functioning at maximum capacity.
• Proactively keep track of new systems features and evaluate appropriateness of these features. Recommend actions as appropriate to Foundation teams and translate these new features and options to end-users to improve the accessibility of data and ensure the database and reporting tools are utilized to maximum benefit capacity.

Donation Processing

• Support donations processing to ensure they are processed accurately and within pre-established timelines and protocols and be responsible for the daily and monthly reconciliation.
• Provide expertise and support to all teams in the organization as it pertains to donations processing.

Training

• Train new and current staff in the proper use of Raiser's Edge, new functionality rollouts, as well as training on running reports and queries designed to empower users to run their own data.

WHAT WE LOOK FOR

• 5-7 years of experience in Database management
• Expert knowledge of Raiser’s Edge. Blackbaud Raiser’s Edge certification is an asset.
• Experience with and high level of knowledge of MailChimp, AKA Raisin and related integration software. RE NXT, Importomatic and Chimpegration an asset.
• Excellent knowledge of donation processing, CASL, data and financial reconciliation and audit requirements
• Experience managing system changes with a commitment to process improvement
• Works effectively both independently and as part of a team
• Ability to meet deadlines in a fast-paced work environment
• Excellent written and verbal communication skills
• Personal commitment to the values of feminism, social justice, solidarity, collaboration and gender equality

WHAT WE OFFER

• 4 weeks vacation, sick and personal days
• Comprehensive benefits package (health, dental, vision)
• Competitive wages; The SLF is certified by the Ontario Living Wage Network
• Hybrid remote work schedule and flexible hours to promote employee wellbeing
• Top-up for maternity/parental leave and sick leave

HOW TO APPLY

Submit your résumé and cover letter to careers@stephenlewisfoundation.org, indicating “Senior Database Manager” in the email subject line. While we thank all applicants for their interest, only those selected for an interview will be contacted.

The Stephen Lewis Foundation requires all new hires to be fully vaccinated against COVID-19. Applicants who receive an employment offer will be required to provide proof of vaccination as a condition of employment or have a valid medical or other Human Rights Code-related exemption.

The Stephen Lewis Foundation promotes feminist and anti-oppression principles and is committed to diversity and inclusion. We welcome applications from racialized persons/persons of colour, women, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons and people with lived experience of HIV and AIDS.

The Stephen Lewis Foundation is an equal opportunity employer.