Grade Level Error: BB to Clever OneRoster Sync

John Bozek
John Bozek
Second Anniversary Kudos 1 Name Dropper Participant
in Blackbaud K–12 Education Solutions™ General Discussions

I have been struggling with having Blackbaud's OneRoster Export being accepted by Clever. I have found through troubleshooting that the error is occurring in the “Grade Level” Field. The Grade Level field is populating correctly with my integration mappings (PR, 01,02, etc) however Clever support has told me that they are referencing the “metadata.grade" field; In this metadata field the Grade Level is being written out “First Grade" the unmapped grade level value.

Has anybody been able to sucessfully use the OneRoster Export with Clever?

Comments

  • Chris Felinski
    Chris Felinski
    Eighth Anniversary Kudos 2 Name Dropper Participant

    @John Bozek Yes, we use Clever and Blackbaud and it works great. I have had no issues with it.

  • John Bozek
    John Bozek
    Second Anniversary Kudos 1 Name Dropper Participant

    @Chris Felinski in clever do your students have a defined grade level or is it “other”

    if they do have a grade level in clever would you mind sharing a screen shot of your grade levels table in blackbaud?

  • Chris Felinski
    Chris Felinski
    Eighth Anniversary Kudos 2 Name Dropper Participant

    @John Bozek Here are our grade levels:

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    Then here is what we have in the Integration settings for mapping our grade levels:

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  • John Bozek
    John Bozek
    Second Anniversary Kudos 1 Name Dropper Participant
    c8c400ff213c1a0d272096374953f0d1-huge-im

    @Chris Felinski
    Our Grade Level setting and integration mapping are very similar to yours; however over in clever our gradelevels are “other” as shown above. Are your students in Clever populating with the proper grades?

  • Chris Felinski
    Chris Felinski
    Eighth Anniversary Kudos 2 Name Dropper Participant

    @John Bozek

    Yep, our grade levels are coming through. I don't have “other” for any student.

    933b8a1e3e2cc4013225321cf8fcd6aa-huge-im


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