Inactive merch item vs Inactive SKU

Jill Jacques
Jill Jacques
Ninth Anniversary Participant Loyalty Badge Boomerang (2024)
in Blackbaud Altru® General Discussions

I don't think I realized until recently that you have to mark items inactive AND mark the SKU inactive for something to be completely inactive. Ok, fine. I can create a query to pull all inactive merchandise items, but I can't find a way to indicate in the report whether or not the SKU is active.

I need to find where we've been inconsistent since some items are active with an inactive SKU and vice versa.

(Does anyone ever look this long forgotten Altru category of merchandise?)

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  • Dianne Crosby
    Dianne Crosby
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Jill Jacques

    Hi Jill!

    It appears it's been a year since anyone has posted here! I've been wondering if there are any other organizations still using Altru Merchandise… Good to know I'm not alone!

    I never quite understood why you have to mark an item inactive in two places for it to fully take effect. I suppose if you are using the dimensions feature, you might want to mark some dimensions as inactive, but not others. But I would think marking the whole item inactive would automatically mark all SKU's inactive…

    Anyway, I digress. Yes, you can find this information in a merchandise query:

    Browse for fields in: Merchandise Query -- Select Merchandise Query fields: Active

    vs.

    Browse for fields in: Merchandise Query/Inventory Item -- Select Inventory Item fields: Active

    The first one is the item. The second is the SKU.

    Hope that helps! :)

    Dianne

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