UserFullSync Endpoint Returning Incorrect GradeLevel for Some Students

Alex Clement
Alex Clement
Sixth Anniversary
in Blackbaud K–12 Education Solutions™ General Discussions

When I make a request to https://{myschool}.myschoolapp.com/api/user/UserFullSync?baseroleid=14 to get a list of all students, all my 6th grade students come back with a grade level of 7:

"StudentInfo": {"GradYear": "2027","GradeLevel": "7","GradeLevelDescription": "6th Grade"}


Everywhere else, their grade level is correct; student lists, advanced lists; in the UI, but not here. Is this a bug? 

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  • Elizabeth Perron
    Elizabeth Perron
    Eighth Anniversary Kudos 5 Name Dropper Participant
    Alex Clement‍,


    I've noticed a peer has not answered your question yet and your issue seems to be technical. If you haven't opened a support ticket yet, I encourage you to do so.


    If you still have questions, please scroll to the bottom of this community page to click on customer support. 


    Please let me know if this is helpful or if you need something else!


    In harmony and inclusion,

    Elizabeth

    Blackbaud Community Team
    https://community.blackbaud.com/community-managers



     

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