primary email field and Primary phone number

Hello,

Can we get an example payload of how a constituent would be returned if they do not have a primary email or phone number? Initially, it was not mandatory to set these, so some constituents with old data might still lack primary values. However, since we cannot create a test constituent without primary values, we have no way to know how to handle those cases.

Comments

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 bbcon 2025 Attendee Badge

    @Koketso Mamabolo
    there is a way to create email and not mark as primary via dbview, webview doesn't allow.

    when getting constituent via API, Blackbaud has logic to expose ONE email address even when it is not marked as primary.

    46a3d193d9118694fa8fc0d7af418517-huge-im

    You can tell from the email property object's subproperty of “primary”=true/false.