PayPal Now Available For Blackbaud Raisers Edge NXT - To All US Customers 7945

PayPal Now Available For Blackbaud Raisers Edge NXT - To All US Customers

We're thrilled to announce that PayPal as a digital payment method is now available to all customers using Blackbaud Raiser's Edge NXT registration forms and donation forms in the United States. As we continue to take steps to roll out this popular payment method, we're next focusing on international availability of PayPal for Blackbaud Online Express customers in the UK and Europe, Canada, and in the Asia - Pacific region -- as well as adding Venmo transaction capabilities in the US.

Enabling PayPal with Blackbaud Raiser's Edge NXT for donation and registration forms gives you the opportunity to:
  • Offer one of the most trusted payment methods globally[1] and expand your impact by connecting with over 400 million active accounts around the world[2]
  • Help create a more satisfying giving experience for donors who prefer PayPal.
  • Seamlessly activate PayPal for your Blackbaud Raiser's Edge NXT donation and registration forms, creating smooth and secure checkout experience for your donors
  • Streamline operations with gift reporting and receipting in Blackbaud Raiser's Edge NXT

How do I get started?
Activating PayPal is easy. To get started, you’ll need:
  1. Blackbaud Merchant Services account (active)
  2. PayPal Business account
  3. Blackbaud Checkout-enabled donation form
Follow these steps if you already use Blackbaud Merchant Services and have a PayPal Business account. You can be up and running within minutes!
If you need to set up a new payment processing account, here's how to do this:
[1] Morning Consult - The 15 Most Trusted Brands Globally. March 2021. Morning Consult surveyed over 330,000 consumers across 10 international markets to provide a global view on the current state of consumer trust across brands.

[2] PayPal Q2:2021 Earnings call
News Blackbaud Raiser's Edge NXT® Blog 09/21/2021 3:00pm EDT

Leave a Comment


Great work. So Venmo is not quite live yet (but it sounds close)? I don't see any instructions on setting up Venmo yet.

@Kelly Bodie - We released the functionality to support Venmo as a payment method on Wednesday, like you saw. Due to unforeseen issues with processing payments through Venmo, we had to disable this functionality. We're working to determine what caused the issue and to implement a permanent fix. We'll post an update to this blog (it might be in a “What’s new” post) once we have re-enabled Venmo as a payment method.

Venmo appeared yesterday in my checkout forms and then disappeared. Is this happening to everyone (and I expect Blackbaud is working through it)? Or do I need to do something special?

@Jenni Skidmore - Venmo's coming directly through the PayPal integration between Blackbaud Merchant Services and the customer PayPal Business account. A separate Venmo account is not needed.

This is really exciting!

Are there plans to make PayPal available for recurring gifts in the future?

Recurring wallet payments are definitely be a future goal, yes. We're actively exploring this.

Yay! One step closer.
Will Blackbaud be adding the option for PayPal processing into the Payments API?

@Candy Reichert - PayPal processing via API is not on our near-term roadmap.