Development Coordinator at Bellevue College Foundation in Bellevue Washington

David Seber

The Development Coordinator is responsible for providing support services for Bellevue College Foundation (BCF) development staff, donors, prospects, and other stakeholders. This position is responsible for managing all aspects of the fundraising database including gift processing, gift acknowledgment, gift and data auditing, as well as managing customer service, research, and donor communications related to donor giving. The position supports the Development staff in meeting annual and special campaign related fundraising goals.

The Development Coordinator works in the BC Foundation office and will report to the Associate Director of Development-Annual Giving. This position will have primary responsibility for managing the day-to-day gift and data management activities related to gift processing, data requests, and database maintenance. This position will also support the BCF development staff, Board of Directors, and other key volunteers to achieve the annual fundraising goals of the Foundation, including all major fundraising events.

Responsibilities include supporting the BCF development staff as appropriate in preparing reports, maintaining databases, processing contributions, providing first-tier customer service in person, via phone and email; will draft gift acknowledgment/thank you letters, supporting successful fundraising and donor stewardship events, researching donor prospects and constituent groups, and other duties and processes necessary to maintain the integrity of our donor and prospect base. This position is also responsible for the Foundation in-kind donation campaign, including interaction with donors, securing gifts, collection of assets, reconciliation, and donor stewardship tasks related to in-kind donations and item procurement.

Essential Functions

Financial and Gift Processing

• Enter all data related to donations (cash, pledges and in-kind contributions) into our Customer Relationship Management (CRM) database, Black Baud's Raiser's Edge (RE) and apply correct coding such as appeal, campaign, packages, and allocation codes for each record in an accurate and timely manner.
• Gift reconciliation through daily, monthly, and as needed periods to assure that all gifts are received and logged correctly into RE.
• Manage the billing and pledge reminder process for the BC Foundation.
• Provide Fundraising & Donation reports to Foundation staff and campus partners.
• Support budget and finance reporting.
• Support Foundation audit and tax preparation.
  

Database and Data Management

• Conduct data integrity and clean-up in our CRM database, RE
• Ensure that all appropriate gift documentation is filed and maintained.
• Collect, review, and categorize data to assist Development staff in evaluating and determining development strategies.
• Manage the creation, review, and maintenance of all Development related Procedure and Process Documents.
• Utilize RE as well as other data tools to create and run ad hoc, recurring, financial, and fundraising reports for analysis and audit purposes and to inform strategic activity.
• Manage data uploads and downloads into and out of the CRM, including working with import software to perform data transfer.
• Act as primary day to day contact with database consultants while performing CRM maintenance and process improvements.
  

Donor Stewardship

• Manage the donor acknowledgement/thank you process including timely and effective communication to donors, supporters, and friends of the Foundation to deepen their relationship with the Foundation and College.
• Support New Donor Stewardship through welcome packets and other stewardship tools and processes.
• Provide customer service to prospects, donors, board members, and other stakeholders.
• Appropriately steward all in-kind donations.
• Support Events Team in managing appropriate stewardship of sponsorships and other event related donations and registrations.
  

Other

• Conduct donor and prospect research, as requested.
• Coverage of some supervisor duties during absences.
• Perform other duties as assigned

Minimum Qualifications

• Associate Degree. Relevant work experience may be substituted for the education requirement on a year-for-year basis.
• At least two (2) years of work experience in fundraising or development.
• Knowledge of basic accounting principles.
• Effective communication skills and organizational skills.
• Knowledge of CRMs like Blackbaud Raiser's Edge.
• Demonstrated moderate to advanced level computer skills including the most current Windows operating system and Microsoft Office Suite, specifically MS Excel and MS Word programs.
• Demonstrated ability to work independently as well as in a team setting.
• Effective interpersonal skills and professionalism.
• Demonstrated ability to maintain confidentiality.
• Experience in process improvement or business operations improvement.
• Demonstrated understanding of the value of higher education as described in the BC Vision, Core Values, and Mission statements.
• Ability to work occasional early mornings, evenings and weekends as needed.

Preferred Qualifications

• Bachelor's degree.
• Demonstrated understanding of what the Bellevue College Foundation does and how it supports BC students.
• Demonstrated advanced skills in Blackbaud Raiser's Edge CRM.
• Experience working with Event Management software, Greater Giving.
• Experience working in higher education advancement.
• Experience working with data uploads and downloads into and out of a CRM.
• Experience performing CRM maintenance and process improvements
  
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