Canadian JustGiving Users - What to Report To CRA

Sean Eliuk
edited November 7 in Tax Season

Hello, I have a question for Canadian users of JustGiving. Earlier in 2025, Blackbaud changed its Canadian receipting format. Previously, voluntary contributions (to cover platform fees) were included in the donation and eligible tax receipt amount. Now, these contributions are treated as “tips” to the JustGiving platform and are not tax receiptable on automated receipts. However, the data sent from JustGiving to RE NXT still includes the voluntary contribution in both the donation and receipting amounts.

How are your organizations dealing with this change? Specifically, are you including voluntary contributions in your gross revenue, and are you tracking them separately for T3010 reporting?

Would appreciate any feedback or examples of how other Canadian charities are handling this.