BBCRM LO Sync Integration Solution

Lorraine Ollson
Lorraine Ollson
Tenth Anniversary Name Dropper Participant Facilitator 1
in Blackbaud CRM™ General Discussions
I'm looking to connect with Educational institutions who are using the LO<>CRM integration solution to sync data between CRM and Luminate Online.  I'd like assistance with some of the challenges we are experiencing with this solution.  The challenges range from establishing best practices for name changes to the responsibility for the day to day maintenance of the batches, sync messages and duplicate LO lookup up id's.


I'd also appreciate feedback on the LO-CRM Integration Solution - Constituent Merges process.  Who has implemented this tool?  What improvements, if any, were required to the tool? What time is required to manage this tool?


The management of the sync is very time consuming so I'm looking for efficiencies to steamline the workflow.  Any advice you can provide would be greatly appreciated.


Thanks and make it a great day,

Lorraine

Comments

  • Humberto Ferreira
    Humberto Ferreira
    Ninth Anniversary Participant Facilitator 1 Loyalty Badge
    Hi Lorraine, our team here at the UofT are actively implementing the LO<>CRM integration solution. We'd welcome the opportunity to exchange information and experiences with other clients. Please feel free to DM me when you have a moment and we can schedule a call with our respective team members.


    Kind regards,

    Bert

Categories