Reviewer Portal Issue

Sheryl Welch
Sheryl Welch
Eighth Anniversary Participant Facilitator 1
in Blackbaud Grantmaking™ General Discussions
Hello, Is anyone having trouble using the Reviewer Portal?  When I send either an email request to create a new account to a first time user or an email to a already established user asking them to click the link to access the reviewer portal, the link shows a message that reads, access denied,  please contact your reviewer connect lead for assistance.  I've been using the portal for a few years and never had this problem before and am hoping to find a resolve. 

Comments

  • Alexis Fish
    Alexis Fish
    Ninth Anniversary Kudos 2 Participant Facilitator 1
    Hi Sheryl, 

    We are not receiving other reports of this. It sounds like a good case for the helpdesk. Please contact them to open a case. 
    https://hello.blackbaud.com/CustomerSuccess-Blackbaud-Grantmaking.html

     
  • Sheryl Welch
    Sheryl Welch
    Eighth Anniversary Participant Facilitator 1

    Thank
    you for your reply.  I’ve contacted the helpdesk.

     

    Take
    care,

    Sheryl

     

    Sheryl A.
    Welch

    Bon Secours Mercy
    Health Foundation

    Transactional
    Item Coordinator

    Blackbaud
    Grantmaking Certified      

    1701 Mercy Health
    Place | Cincinnati | Ohio | 45237


    SAWelch@mercy.com     (email) |
    513-952-4024 (phone) | 513-952-5397 (fax)

    BON SECOURS
    MERCY     HEALTH

     


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