Improve display with online ticketing of "Other Dates" and "Other Times"

Tim Holmes
Tim Holmes
Ninth Anniversary Participant
in Blackbaud Altru® General Discussions
Make the text for "Other Dates" and "Other Times" larger and more visible in the online ticketing page, as we regularly have people book the wrong date or wrong time, and then they have to call to change their tickets. Most common reason: they did not see where to change it. Why is that text  for those features so tiny? And why are they not placed right under the displayed date and time, respectively? Implementing some common website usability standards would save much time and effort for both our customers and our staff.

 
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Comments

  • Alex Silagyi
    Alex Silagyi
    Ninth Anniversary Participant Facilitator 1
    Tim, although it's not a built in native feature to adjust font size on web pages, you can add the following to the style sheet of the Web page designer to increase the other date and times font size, weights, etc.


    .Programming_Event_AlternateDatesCaption {

        font-size: 16px;

        color: ;

        text-align: left;

        vertical-align: middle;

        line-height: 20px;

        height: 50px;

        margin-bottom: 10px;

        

    }

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