List of credit cards that are compatible with FENXT's expense management?

Taylor Gullatt
Taylor Gullatt
Fourth Anniversary Participant Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions
Our organization is about to choose a new credit card for our team members, and I want to make sure we use one that will integrate with FENXT's expense management and credit card feeds. I've read and heard of people having issues connecting their credit cards. Is their a list of credit cards that are known to integrate with the expense management system?

Comments

  • Elizabeth Perron
    Elizabeth Perron
    Eighth Anniversary Kudos 5 Name Dropper Participant
    Hi Taylor Gullatt‍,


    I noticed a peer hasn't answered your question and it appears to be product specific in nature.


    If you haven't opened a support ticket yet, I encourage you to do so.(On the top right of this page's main navigation Hover over Help >Click Customer Support)


    Please let me know if this is helpful or if you need something else!


    In harmony and inclusion,

    Elizabeth

    Blackbaud Community Team
    https://community.blackbaud.com/community-managers

  • Molly Maher
    Molly Maher
    Fourth Anniversary Name Dropper Participant Facilitator 1
    We have capital one. It worked one month. Then it stopped. Working with BB customer support (who is contacting Yodlee, the third party that manages the feeds). Hopefully I can get it back up and running.


    Otherwise, I'm not going to be happy.
  • Taylor Gullatt
    Taylor Gullatt
    Fourth Anniversary Participant Facilitator 1
    Thanks for the feedback, Molly. I hope it gets back up and running soon. There seems to be pretty consistent issues with Yodlee, which gives me a lot of hesitation about moving forward with the credit card feeds.
  • Thomas Walker
    Thomas Walker Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant
    Have you checked out the Regions Purchasing Card that connects directly to expense management?
  • Taylor Gullatt
    Taylor Gullatt
    Fourth Anniversary Participant Facilitator 1
    Yes, we are considering the Regions Purchase Card. Ideally, we were looking to use a credit card with more rewards points and travel perks, but if we are unable to confirm what credit cards will work consistently, the Regions Purchase Card is certainly a strong option.
  • Becky Skelton
    Becky Skelton
    Sixth Anniversary Kudos 1 Facilitator 1
    We use BB&T for our credit cards. It took lots of work, but we currently have 37 credit cards working. It is my understanding that any credit card on the list when trying to link should be available to work. However, our bank is in the process of merging with Suntrust to become Truist. We do have issues each time there is a change in the credit card accounts of the bank.

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