System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting IDENTITY

Dana OBrien
Dana OBrien
Fourth Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussions
Getting the System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting IDENTITY... error on our OLX forms.

Is there something I need to change on the forms? Or is this more of a SQL Server issue?

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Comments

  • Megan Laurent
    Megan Laurent
    Fifth Anniversary Facilitator 1
    Also getting this error.
  • Mary Carlson
    Mary Carlson
    Fifth Anniversary Kudos 1 Facilitator 1
    Also getting same error
  • Megan Laurent
    Megan Laurent
    Fifth Anniversary Facilitator 1
    Trying to chat with BB to see what's going on and getting no chat connection. We JUST launched event registrations for our biggest fundraiser of the year at 11am. This is seriously not good!
  • Hollis Carroll
    Hollis Carroll
    Fourth Anniversary Facilitator 1
    I am also receiving this error message
  • Adriann Francis
    Adriann Francis
    Fourth Anniversary Facilitator 1
    I am also not getting any chat connection, I have been waiting for about 10 minutes.
  • Judy Spigarelli
    Judy Spigarelli
    Tenth Anniversary Kudos 3 Name Dropper Participant
    Got this today as well, but the donation did process. I'll be interested to hear what you learn from Support.
  • Trisha Domingo
    Trisha Domingo
    Fifth Anniversary Participant Facilitator 1
    I just got this error message, too! Must be a server error?
  • Shelly Houston
    Shelly Houston
    Tenth Anniversary Participant Facilitator 1 Blackbaud Certified
    I am getting this error as well and not getting emails notifying me that a gift went through. Luckily, they seem to be processing fine.

  • Megan Laurent
    Megan Laurent
    Fifth Anniversary Facilitator 1
    Has anyone had success getting through to BB to see if they are aware of the problem and working on a solution? I am not having any luck.
  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply
    Megan Laurent:

    Has anyone had success getting through to BB to see if they are aware of the problem and working on a solution? I am not having any luck.

    Hi! It is on the hosting status page. They are working on the issue.

  • Megan Laurent
    Megan Laurent
    Fifth Anniversary Facilitator 1
    Thanks!
  • Megan Laurent
    Megan Laurent
    Fifth Anniversary Facilitator 1
    I see that the issue has been resolved. Will the missing automated emails be sent to donors eventually, or will we have to do that manually?

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