Adding Credit Card Transactions to Credit Card Module

Rahit Datta
Rahit Datta
Fifth Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions
I was wondering if it was possible to manually add credit card transactions that the credit card module didn't pull in/update. I seem to be missing a few transaction every month when I reconcile the credit card register to the statement. This makes reconciling the credit card A/P liability and general A/P liability more and more difficult. I couldn't find a function in either the webview or database view or does this mean I have to go through the general ledger?

Comments

  • Cathy Roberts
    Cathy Roberts
    Fifth Anniversary Facilitator 1
    I am experiencing the same problem and hope to see a good response to your question.
  • Sylvia Cook
    Sylvia Cook
    Sixth Anniversary Kudos 5 Name Dropper Participant
    I haven't done this yet, but I recall that when you go into the credit card register, you can add an adjustment. I think it works the same way as adjustments in the bank account, so probably not the ideal way to add a missing transaction. I do not know of another way to add a transaction to the credit card register. Have you contacted support about this?

    Sylvia
  • Rahit Datta
    Rahit Datta
    Fifth Anniversary Facilitator 1
    The adjustment would not account for new vendors. For instance if I had a new vendor for Business X, there is no function/field that allows me to create a vendor and subsequently add to the vendor module and keep that history. I guess if there is no way to add to the register, I'll have to make a adjustment of GL entry and add a "Do Not Post" entry to the AP module for new vendors and history tracking.
  • Cathy Roberts
    Cathy Roberts
    Fifth Anniversary Facilitator 1

    I have contacted support and am
    waiting.

    Thanks for checking!

    Cathy
    Roberts

    The
    Episcopal Diocese of Oklahoma

    924
    North Robinson

    Oklahoma
    City, Oklahoma 73102

    405-232-4820

    croberts@epiok.org



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  • Cathy Roberts
    Cathy Roberts
    Fifth Anniversary Facilitator 1

    Thanks - I will let you know if support
    supplies me with a proper fix.

    Cathy

  • Sandy Daniels
    Sandy Daniels
    Fourth Anniversary Facilitator 1
    Hi Rahit,

    I have been using Database view to record credit card transactions that I can't bring over. Essentially you enter a new invoice in the AP module and once you select the payment method as credit card, it lets you pick which card to link to the invoice. Hopefully this makes sense.


  • Rahit Datta
    Rahit Datta
    Fifth Anniversary Facilitator 1
    Thanks for the information. This method seems like the best method. The only thing I'm worried about is that I'll have to remind myself to look and the AP - credit card account history to reconcile quarterly as the missing entries do not go into the credit card activity module/register.
  • Sandy Daniels
    Sandy Daniels
    Fourth Anniversary Facilitator 1
    Agreed, tt is frustrating that the transactions don't show there (on the credit card activity). They do show on a vendor listing (which is helpful at my organization). For doing a reconciliation, I use a GL activity report for the credit card payable account. That's the only way so far that I've figuring out to capture all of the activity.


    Good luck!

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