Adding Helper Text Under a Form Field

Sara Sheehy
Sara Sheehy
Fourth Anniversary
in Blackbaud Altru® General Discussions
Hi Altru community,

Is there a way to add "helper text" underneath a form field? We are finding that our users are struggling to properly fill out the "Participant" field (parents are entering their name instead of their child's name), and we'd like to add some text underneath the field itself to add clarity. I can't seem to dig up a way to do this in the web form documentation.


Thank you!

Sara
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Comments

  • Tami Goertzen
    Tami Goertzen
    Seventh Anniversary Kudos 3 Altru Fall 2025 Product Update Briefing Badge Name Dropper
    I don't know of any way to add text under the field, but you can change the name of the field. That may help to clarify.
  • Breanne Leach
    Breanne Leach
    Ninth Anniversary Kudos 2 Name Dropper Participant
    I'm also not sure if there's a way to add helper text (if there is, I haven't found it). But, as Tami mentioned, you can change the field itself. We started switching the field to say "Camper" instead of "Registrant" a few years ago and it practically eliminated that issue (typically now the only time we see the issue is if a parent shares the same name as the child).

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