We want to hear from you about Billing Management!

John Quealy
John Quealy Blackbaud Employee
Fifth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Higher Education Solutions™ General Discussions
We want your feedback! Recently a survey was released to Billing Management users to get feedback on how things are going and what can be improved.


If you haven’t had a chance to fill out the survey yet, please take a few minutes to let us know what you think. You will find a link to it on the Overview tab in Billing Management.


If you have already filled it out, thank you so much for your feedback!


We use this feedback to understand which areas of the product we should focus on to improve your experience with Billing Management.


Thank you!
Tagged:

Comments

  • Janet Phifer
    Janet Phifer
    Tenth Anniversary Participant Facilitator 1

    There was supposed to be a fix two weeks ago that would fix this, but charges still aren't being generated AT ALL despite everything being set up properly (per our consultant). If charges won't generate then they have to be entered manually and if I have to do that I may as well use Excel or Quickbooks for all things financial. Currently the billing management program is not only useless but detrimental, since students can see it but not their actual charges. Why are we paying for something that we have to do ourselves?

Categories