Accessing templates for Stage 2 application

Rachel Roth
Rachel Roth
Sixth Anniversary
in Blackbaud Grantmaking™ General Discussions

The email template I have cannot be accessed when I generate Stage 2 application. It only gives me an option to choose and email template from Pending Requests.

Comments

  • Natalie Cook
    Natalie Cook
    Fourth Anniversary Facilitator 1 Loyalty Badge

    I have the same issue and filed a case a couple of months ago. My last update (7/1) was that it should be resolved around early September. I would recommend starting a case - it sounds like a complex issue with varied impact on users. They've had follow up questions for me as they've worked on it.

  • Cheryl Dabat
    Cheryl Dabat
    Tenth Anniversary Kudos 2 Name Dropper Participant
    I had the same issue, I just created an email template within pending requests for the stage 2 application.

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