How do I trigger an internal email from a Worflow?

Arian Radmand · October 2021

Hello, we have a workflow set up in RE and as one of the steps in the workflow, we'd like to trigger an email to our support team. Is this possible to do? Basically, we're looking to send an email to our internal team so that they can follow up with some manual steps.

When setting up the email, it looks like the only options are Primary email, Alternate Email…etc., but it never gives us a way to type in an email address manually (i.e. support@ourorganization.com). Am I missing something??:

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Austen Brown · October 2021

Hi Arian - You are not missing anything, what you are looking to do does not exist within the functionality of NXT Workflows. However, you could build a flow in Power Automate and utilize the RE NXT Microsoft Integration to send out notifications to your team. We have used this feature to build out automatic notifications to my team, aid in data-entry/maintenance. To learn more visit, Microsoft Power Platform Information; I would recommend you take a look at the Getting started and Training sections. You should also check out the Microsoft Power Platform Community Template Showcase where users have shared a copy of their flows/apps built through this integration.

Rachel Cavalier · October 2021

I'm not quite sure if this is exactly what you were looking for but there is an idea in the idea bank that I recently got a notification that it was now planned: https://renxt.ideas.aha.io/ideas/RENXT-I-1599

It's about push notifications for actions, so perhaps what you want is in the works!

How do I trigger an internal email from a Worflow?

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