Re-enrollment: Best approach to re-enroll when information and authorizations needed AND best way to track re-enrollment numbers in real time

As we adopted Blackbaud earlier this year, this is the first time I'm using EMS for enrollment…and re-enrollment. I've got enrollment figured out, but re-enrollment appears to be an entirely different beast. It is not sufficient to issue contracts. I also need to collect tshirt size, elective class preferences, and intention to apply for tuition assistance. Additionally, there are authorizations that need to be re-signed each year: field trip authorization, media release authorization, etc. Support told me today that SOME schools re-issue an application each year. Others use student checklists for each of these items each year…along w/ an intent to re-enroll before issuing a contract? I'd be grateful for any input you have about my best approach.

Additionally, I'm struggling to understand how in the world I keep track of numbers for each grade and also remind parents to complete re-enrollment. I've discovered the re-enrollment dashboard, but that is not really helpful since the students who are current students will remain in that count until I remove them after the current school year is over. Is there a way to track re-enrollment in real time?

Comments

  • Hi Robin!

    You can absolutely assign additional school forms for re-enrollment along with your contract form. In previous years, I've built out all of those forms and assigned them when contracts were published. I have not used the student checklist yet, so unfortunately I don't have much to offer on that front.

    The other thing I do want to point out is the ability to build custom fields and permissions right into your contract. Of course IANAL and you'd want to consult with your school's legal counsel, but you can add multiple signer acknowledgement blocks to your contract form and have parents acknowledge or give permission for anything you need before the school year begins.

    I wouldn't advise using new applications, as it will get very funky data-wise when moving students back and forth between the candidate and student roles.

    I think if it were me, I would simply assign and generate contracts for all non-graduating students and include the Not Returning block. That will allow your current families to indicate on the contract form itself that they won't be returning for the upcoming school year. Once they make that selection, the contract will automatically be submitted (so they don't need to fill out anything after that block). That may help your reporting, as you'd be able to enroll those students for the upcoming year and then report on that upcoming year for the total of returning+candidates. You can either assign additional forms at that time, or wait to assign forms once families have returned their signed contract and confirmed they will be attending the upcoming year.

    One last piece of advice (sorry for this wall of text!) - over the summer, you may want to disable all group page access and news/recent activity access for your parents and students. I've found that restricting access to the upcoming year's schedule or class enrollments is one of the only ways to insure parents return all of those additional forms that you need. You can then put families on hold if they are missing forms, and turn group page access back on for everyone else once you have built out your academic courses, activities, etc. Once students are off campus for the summer I know how difficult it can be to track down all the various forms and information you need before the next school year, and this is the only tried and true strategy I've found consistent success with.

  • Hi Robin, in addition to all of the great recommendations Jess provided, I'm going to highly recommend that you check out student checklists. They're a great place to keep track of all of the forms and items that you need to collect for the start of the year. I would not recommend an additional application, it will require lots of extra work on your part and as Jess said, would make for some really weird data.

    Thanks,

    Sarah Bienvenue

  • This is immensely helpful. Thank you, thank you.

    One concern I have about issuing contracts first is a) I need to know if a student will enroll in band, which would be an extra fee and b) what about tuition assistance? That application would come later, presumably, but how do you handle that? I would expect it would be disconcerting for parents to sign a contact that will later be amended w/ tuition assistance.

    And I'm wondering how you track re-enrollments? Is there a report or snapshot way of tracking this and/or reminding parents who have not signed their contracts?

  • I'll do that. I've started to build a student checklist, but I'm not yet sure where it publishes or how to publish it to parents…

  • Bryan Lorenzo
    Bryan Lorenzo Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Hi @Robin Kaufmann -

    You can have automated reminders go out to the parents who are pending. You can edit this in your contract settings.

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    You can use the contact lists (Enrollment management > enrollment > Contracts lists) to run reports of who has completed, started, pending, etc.

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  • YES! Student Checklists are a GAME CHANGER! Some tips I have though - Really think about what you are asking for in a checklist. We have different things required for different levels in the school. For example, we need Athletics Physicals for 4th-6th but not for K-3rd. We used grade level checklists last year, HOWEVER if we needed to change anything that was common among all checklists, that meant changing the thing in each checklist - kind of a pain. SO - this year we are going to try to develop multiple Student Checklists that are blocks or sections.

    For example, there is some core information that EVERY student needs to complete: lunch preferences, emergency contacts, medical history update, etc. and we will keep that in a Core Checklist. For content specific to different grade levels, we will have that content available in it's own checklist. Multiple checklists can be assigned to each student.

    So a Kindergartener might get:

    • Core Checklist
    • Uniform Checklist (Uniforms are not used in our 1 and 2 year old classes)
    • Elementary Handbook and Policies Checklist(We have a technology use policy that does not apply to our preschool that would be featured here)

    Pre-K 2 would get:

    • Core Checklist
    • Preschool Handbook & Policies (Here we have a special form on what to bring each day for naps that we would feature here)

    We are still working out the details, but our goal is to make sure we are NOT bombarding parents with a list of stuff that does not apply to them. We used to send out one student packet each year and parents had to sift through and figure out what applied to them and what didn't. We are all about simplifying processes!

    Good luck, and welcome to the Blackbaud community!

    Anita

  • Bryan Lorenzo
    Bryan Lorenzo Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Anita Pinkerton - The student checklists we're a great addition to BB. I do wish we did have some type of processing area like we for candidate files on candidate checklists. There is an idea in the Idea Bank for anyone who is interested in such a feature.

  • We are gearing up for our third year of re-enrollment in Enrollment management. Each year has been a learning curve, particularly with the enhancement of the Student Checklist tool. I use Student Checklist as the holder for all of the misc. forms we require, whether they are are new or returning students.

    As someone else noted, once a checklist is live, editing options are limited. It's possible to add a or de-active a step, so it is uber-important that it is perfect before going live.

    My best advice: make yourself a Sandbox Student Checklist, refine each step before you add it to your live Student Checklist. I have one fake student for each of our three divisions: LSTest Student, MSTest Student, and HSTest Student. Their “parents” (during my testing) are my colleagues who own and/or approve the forms and/or steps. As an aside, I use one Student Checklist for K-12; if there is something pertinent to only one division, I hide or waive it from students in the other divisions.

    As to reminders: this area has been a HUGE disappointment, which I will not go into here. (do not get me started! lol - but seriously ugh!)

    To your question about tracking re-enrollment in real time, I use a report that shows submitted contracts.

  • Hi, Lauren et al -

    Another re-enrollment question! This is our first re-enrollment period. Our families have to choose a program each year (ie. 5 mornings, 5 full days, 5 mornings + 4 afternoons, etc). For a first year student, the program choice is made on the application. The application then feeds the chosen program and tuition rate into the contract. I can't figure out how to handle this step for returning families, short of having them fill out an application again. It seems like I should be able to create a simplified re-enrollment form, but wouldn't it have to be located on an enrollment checklist (versus student checklist) in order to tie in with contracts? Another thing I'm grappling with is making families fill out all the EEC required forms from scratch. Back when we used SchoolDoc, all information on the school forms was retained, and the parent simply had to review it, make any updates, and re-authorize the form. I don't think that is the case with Blackbaud, but some of you more seasoned users may know differently.

    All help is appreciated!

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