Performance / Response Time Problems?

John Ronan
John Ronan
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud K–12 Education Solutions™ General Discussions

Has anyone experienced slowdowns with Education Managmenet in the last couple days?

I'm finding that doing simple things, like searching for advanced lists by name are taking, like 30 seconds when they used to be instantaneous.

Also, loading candidate lists takes minutes.

My internet connection looks strong, so I don't think it's our infrastructure. And it happens on several computers here.

Comments

  • Coco Parham
    Coco Parham
    Eighth Anniversary Kudos 5 December 2025 Monthly Challenge Name Dropper

    No, but I will be on the lookout. It always starts this way. a few people have problems, then wham!

    I just checked the status page and FA Management is having slow-down issues.

  • John Ronan
    John Ronan
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Thanks for the reply.

    Yeah. I had entered this because I'd called support and got nowhere, then checked the status page, which had nothing.

    I think this status page is often late-to-the-game….

  • Kathy Hannon
    Kathy Hannon
    Tenth Anniversary Kudos 5 K-12 Fall 2025 Product Update Briefing Badge Name Dropper

    We have found that turning off - within the browser - Hardware accceleration has helped us - especially in Chrome.

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