Why do they fix what is not broken

Joanne Felci
Joanne Felci
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

Blackbaud Campus is frustrating the heck out of me this morning.

I just want to sign up for a course I've already taken, because the instructor really wasn't great. But for the life of me I cannot figure it out.

Anyone know how to navigate this??

I've already sent an email to training support but also wanted to ask her/vent.

Happy weekend!

Comments

  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Crystal Bruce - Can you reach out to the BBU/Campus team and see if someone can help Joanne?

  • Joanne Felci
    Joanne Felci
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Crystal Bruce and @Austen Brown - I heard back from training help so I'm all set. The way you do this is funky/clunky but I did get it done

  • Joanne Felci
    Joanne Felci
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Training support actually got back to me pretty quickly and in case anyone else needs this info what you do is in the upper right corner of the course you just took there is an icon to change the date of the course and it is through there that you sign up for another day/time. Even if you already took the course already. One bummer about this is you cannot see who the instructor is until after you sign up but then you can keep changing the course date/times if you know of an instructor that isn't that great…or more importantly you know which instructor is a good one.

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