JE Batch Creator in Excel

Susan Trippe
Susan Trippe
Kudos 4 Fourth Anniversary Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions

We recently had to start using Microsoft 365 so that the JE Batch Creator Add In would upload into FENXT. It's been working ok, until last week. Now, I can only use my JE Upload Excel file once. If I try to use it a second time, I get this error message.

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I've moved my cursor everwhere I can imagine to no avail. I end up having to create a brand new excel workbook so I can upload my JE. Then I have to go to One Drive and delete all those “one-use” files. Do any of you have any ideas regarding what might be suddenly causing this problem? I googled it, but can't find anything.

Comments

  • Paul Wu
    Paul Wu
    Sixth Anniversary Kudos 2 Name Dropper Facilitator 1

    I can't even get my JE batch creator add in to work anymore. :(

  • Susan Trippe
    Susan Trippe
    Kudos 4 Fourth Anniversary Name Dropper Participant

    Are you using Microsoft 365 or something else?

  • Paul Wu
    Paul Wu
    Sixth Anniversary Kudos 2 Name Dropper Facilitator 1

    I'm pretty sure its Microsoft 365, as that's what we are paying for on our monthly bills. Yup, I see Excel for Microsoft 365.

    Does it have anything to do with the version of excel?

  • Susan Trippe
    Susan Trippe
    Kudos 4 Fourth Anniversary Name Dropper Participant

    I don't think so. We just signed up for Microsoft 365 because the JE Batch Creator no longer works with Internet Explorer. Microsoft 365 was one of the solutions we were given to make the JE Batch Creator work again. It worked fine for a few months, and now it's giving me this weird error.

  • Angela Tuttle
    Angela Tuttle
    Tenth Anniversary Kudos 5 January 2026 Monthly Challenge Name Dropper

    Following! I have always had to create a new spreadsheet for each journal entry.

  • Susan Trippe
    Susan Trippe
    Kudos 4 Fourth Anniversary Name Dropper Participant

    Hmmm…that's interesting. I find it very annoying because it's not the easiest thing to delete a file in Microsoft 365. It took me a while to even figure out how to delete files…it's about 10 mouse clicks! Who ever thought that was a good idea?

  • Sylvia Cook
    Sylvia Cook
    Sixth Anniversary Kudos 5 Name Dropper Participant

    I had this happen too… I thought maybe it was a one time thing and just need to reset spreadsheets. Augh,…. need to look into this some more.

  • Paul Wu
    Paul Wu
    Sixth Anniversary Kudos 2 Name Dropper Facilitator 1

    I have reverted back to importing JE's through the database view.

  • Todd Feltner
    Todd Feltner
    Tenth Anniversary Name Dropper Participant Facilitator 1

    We have had the same issue since sometime around April 6th. Same issue only seems to allow a one time use of a spreadsheet. If you save it and try to use again you get the Remove Cursor message. Opened a case with Blackbaud but it hasn't really gone anywhere..

  • LeeAnn Bronson
    LeeAnn Bronson
    Fifth Anniversary Facilitator 1

    I am having the same issue. After reading your post, I opened a new workbook and copied the JE over and it worked. Very frustrating. Have you been able to get around this yet?

  • Susan Trippe
    Susan Trippe
    Kudos 4 Fourth Anniversary Name Dropper Participant

    I have figured out one thing that makes it a little easier. I discovered that after I successfully upload a JE, if I sign out of the Batch Creator (leave the excel file open), delete the worksheet that I was just using for the JE upload, add a new sheet to the workbook, and sign in to the batch creator, I can upload another JE. So basically, I don't have to create a whole new excel file to upload another JE, but I do have to sign out of batch creator, add a new sheet to the workbook, sign back in to batch creator, and I can upload another JE. I have to do this for each JE I want to upload. Still a bit of a pain, but a little better than creating a whole new file for each JE.

  • Bill Schneckenberg
    Bill Schneckenberg
    Fifth Anniversary Name Dropper Facilitator 1

    Has this still not been resolved?

  • Susan Trippe
    Susan Trippe
    Kudos 4 Fourth Anniversary Name Dropper Participant

    @Bill Schneckenberg
    Yes, when I switched to the updated version of Excel, this problem was resolved.

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