Capturing Profile Changes

Marita Gonsalves
Marita Gonsalves
Seventh Anniversary Kudos 1 Name Dropper Facilitator 1
in Education Management APIs

Hello all,
Is there an endpoint in SkyAPI that GETs profile changes in Core? If such an endpoint exists, I’m assuming I’ll be able to filter what is returned to GET e-mail address changes for parents. Currently our school's Admissions staff does this manually when they process profile changes. They send an e-mail to IT if parents update their e-mail contact info so that the IT staff can update the Exchange distribution lists with the new e-mail address. I'm hoping that this process can be automated.

Thanks,

Marita

Comments

  • Jared Harbour
    Jared Harbour Blackbaud Employee
    Eighth Anniversary Kudos 1 Name Dropper Participant

    Hi Marita!

    Take a look at the Users Changed route:

    The route does return everything for a record that has had a change, so it won't always be the e-mail address that changes. However, this route would allow you to automate updating all parent e-mail addresses where any change has taken place. You might be updating more records than needed, but it will capture any email address changes and since it would be automated it's a win-win!

    Best,

    Jared

  • Marita Gonsalves
    Marita Gonsalves
    Seventh Anniversary Kudos 1 Name Dropper Facilitator 1

    Thanks for the information, Jared. I tried it out, and as you say, it returns everything for a record that has
    had a change which is less than desirable. But we have to work with what is available in the API. Ideally, I would like the data returned to reflect the information
    that we see in Profile changes which lists the field name, what data was there before and what it was changed to. I can then filter out the e-mail addresses or any other information
    as needed. Is this something one would add to the idea bank either as a new endpoint or as an option to this one?

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