Bank reconciliation

Camille DelTosta
Camille DelTosta
Fifth Anniversary Name Dropper Participant Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Can you open a bank reconciliation for a prior month that has been processed? I need to know because my issue in May has gotten worse now that I am doing my June bank reconciliation.

thank you all for your help!

Comments

  • Robin Waldinger
    Robin Waldinger
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Camille DelTosta I have not known that to be possible. In the past when I've had an error that carried over - once I figured it out I would do a new adjustment (either post or do not post based on the situation) and then fully document it for the auditors.

  • Camille DelTosta
    Camille DelTosta
    Fifth Anniversary Name Dropper Participant Facilitator 1

    @Robin Waldinger Hi Robin, Blackbaud customer support said that it is possible but there is a charge for it. It would take them 4-6 weeks to get to me and correct it. I think I am going to do the adjustment. thank you for your help

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