Power BI app not connecting to desktop or NXT

Jovana Sanchez-Melendez
Jovana Sanchez-Melendez
Tenth Anniversary Name Dropper Participant Facilitator 1
in SKY Developer General Discussions

Hello, has anyone else run into issues at the final steps of connecting Power BI to NXT?

I am not seeing Blackbaud as an option when I get data and I do not see applications in my menu in NXT. I've searched this forum and have checked my settings.

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  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Ben Lambert, @Glen Hutson, @Matt Thacker - Any thoughts?

  • Matt Thacker
    Matt Thacker
    Fourth Anniversary Kudos 3 Name Dropper Participant

    Hey @Jovana SanchezMelendez, have you followed the set-up steps here? If so, and you still don't see Blackbaud as a data source, you probably need to change the settings in your Power BI desktop application to allow for non-certified connects.

    In File → Options and Settings → Security

    Make sure ‘Allow any extension’ is checked. Restart Power BI and the Blackbaud connector should show up as a data source.

    (another thing to check, ensure the .mez file is located with the file path Documents/Power BI Desktop/Custom Connectors/fileName.mez) It has to be this exact file path for Power BI Desktop to find custom connectors.

    3f90af35bd06d0fc67e37c6d75313f0e-huge-im


  • Jovana Sanchez-Melendez
    Jovana Sanchez-Melendez
    Tenth Anniversary Name Dropper Participant Facilitator 1

    @Matt Thacker
    Hi Matt, yes, I have followed those steps and have changed the security settings for data extensions but do not see Blackbaud as an option when I get data. I've been trying since last week so it's been restarted a few times. I did see somewhere that it may take some time for the data to be accessible but I think by now I should see it.

  • Matt Thacker
    Matt Thacker
    Fourth Anniversary Kudos 3 Name Dropper Participant

    @Jovana SanchezMelendez, do you have time, maybe tomorrow, to hop on a Teams and troubleshoot it? Also, just out of curiosity, are you trying to set up the connector locally or on a virtual machine?

  • Jovana Sanchez-Melendez
    Jovana Sanchez-Melendez
    Tenth Anniversary Name Dropper Participant Facilitator 1

    @Matt Thacker Yes, that would be great if we could connect. I would like to include my IT support since they were stumped too. I am connecting to my machine.

  • Matt Thacker
    Matt Thacker
    Fourth Anniversary Kudos 3 Name Dropper Participant

    @Jovana SanchezMelendez awesome, my email is matt@matt-thacker.com.

    I’m pretty open tomorrow, so just let me know a time that works for you all.

  • Jovana Sanchez-Melendez
    Jovana Sanchez-Melendez
    Tenth Anniversary Name Dropper Participant Facilitator 1

    @Jovana SanchezMelendez
    Great, contacting you now. Thank you!

  • Kathryn Lee
    Kathryn Lee
    Fourth Anniversary Name Dropper Facilitator 1

    @Matt Thacker

    I'm having a similar problem. But I am able to get a little further than Jovana. I have the connector set-up to RE and now I'm working on the one for FE.

    Black RENXT SkyApi (Beta) is listed as a data source, but when I try to connect to it, PowerBI doesn't want to recognize my credentials or that I'm signed in. It says to delete my credentials and try again later.

    Any ideas on how to get past this?

  • Ryan Carr
    Ryan Carr
    Third Anniversary Kudos 1 Name Dropper Participant

    @Jovana SanchezMelendez did you ever get this working? I seem to be stuck in the same spot you were!

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