Bank Feeds Periodically Just Don't Import

Anyone have any tips on getting bank feeds to work properly? We started with Blackbaud Financial Edge NXT and while the bank feeds work “most” of the time, it's incredibly annoying to not be able to trust that they're pulling in everything. Like right now, our main Operating account hasn't pulled in a transaction since 8/24 (It's 8/30), and there are dozens of transactions available if we check our bank activity. Any ideas on how why this happens or how to get it back when it does go down for a few days?

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