Canadian - Receipting and Statement suddenly available

Aldera Chisholm
Aldera Chisholm Community All-Star
Sixth Anniversary Kudos 5 PowerUp Challenge: Data Health #3 First Reply
in Blackbaud Raiser's Edge NXT®: General Discussions

This one is for my fellow Canadians - Gift Receipting and Giving Statements showed up suddenly on my Fundraising Bar. Is this for everyone? We don't have a customer support rep, and I haven't heard anything from Blackbaud, so curious to know if anyone has more information about them to share! I will likely call support by the end of the week and ask for details but would love to hear from the Community!

Comments

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply

    @Aldera Chisholm hi there! Watching to see if any Canadian members respond, the the meantime, were you able to contact support and get an answer to your question? If so, would you mind posting the response here, so others with the same question can find the answer? Thanks!

  • Teddi Taylor
    Teddi Taylor
    Tenth Anniversary Participant Facilitator 1 Loyalty Badge

    @Aldera Chisholm Yes, we also have this! I was hoping for options that looked like I may be able to use this for transaction receipts for recurring gifts. I haven't quite figured that out, as I just noticed it was available yesterday with the “What's New” announcement, but I am a little doubtful it's there yet. With the deadline for MasterCard recurring charges compliance pushed back, I'm really hoping that they will make the modifications necessary to send these notifications in a more automated way without having to use receipting to do it because my monthly donors do not want 12 tax receipts.

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