Gift Receipts

Angela Tuttle
Angela Tuttle
Tenth Anniversary Kudos 5 January 2026 Monthly Challenge Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions

Is anyone having issues with the E-Receipts? The receipts are showing code instead of gift details. We currently have a case open but wanted to ask here too! Thanks!!

Comments

  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Angela Tuttle
    I don't notice an issue when generating a pdf receipt, under Fundraising - Gift Receipting. Is this where you're working? I haven't tried emailing a receipt to a live individual.

  • Angela Tuttle
    Angela Tuttle
    Tenth Anniversary Kudos 5 January 2026 Monthly Challenge Name Dropper

    @Faith It's been corrected. Thank you! But yes that is where the issue was. The issue was there and in any module that we had set up to send receipts (ie events).

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