Correct Check

Stephanie Lawrence
Stephanie Lawrence
Third Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Hello, How is the best way to correct an account allocation once a check has been cut?

Comments

  • Sannyasin Siddhanathaswami
    Sannyasin Siddhanathaswami
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Stephanie Lawrence
    Open up the invoice you want to correct, then click “Edit Invoice.” You can adjust the allocation there. But, the invoice has to be posted. “Not Yet Posted” invoices can't be edited for some reason.

  • Stephanie Lawrence
    Stephanie Lawrence
    Third Anniversary Facilitator 1

    @Sannyasin Siddhanathaswami thank you for the repsonse. It won't let me edit the invoice though. I'm guessing because the check has been cut? It's not yet been posted.

  • Sannyasin Siddhanathaswami
    Sannyasin Siddhanathaswami
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Stephanie Lawrence
    It MUST be posted, in order to adjust the allocation. No way around that.

  • Kristy Soular
    Kristy Soular
    Tenth Anniversary Kudos 3 Name Dropper Participant

    @Stephanie Lawrence - I would first check to make sure you are on the invoice and not the payment when looking for the Edit option. It should let you edit the distribution even if the invoice isn't posted yet. The only time you can't edit the distribution is on an unposted credit card payment. Even if the check has been cut and reconciled, you can still edit the invoice distribution.

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    Do you have more information on what is not letting you? Do see the ‘Edit’ button on the invoice? If not, you may need to add Accounts Payable Processing to your Security rights or have someone with those rights change the account code.

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