Slow loading constituent records

Scott Martin
Scott Martin
Third Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Altru® General Discussions

Help! Anyone else with slow loading constituent records specifically during hours when both Admin and Admissions are using Altru?

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  • Tatumn Coraccio
    Tatumn Coraccio
    Second Anniversary Name Dropper Participant Facilitator 1

    @Scott Martin
    Yes, I've been having this issue lately too. It's quite frustrating!

  • Scott Martin
    Scott Martin
    Third Anniversary Kudos 1 Name Dropper Facilitator 1

    @Tatumn Coraccio Thank you for mentioning this - I hope all is well at Worcester Art (I grew up only a few miles from Worcester). We're still seeing a significant slowing as well and are working with Blackbaud. Let me know if anything works/resolves the cons load for you on your end. Thanks!

  • Scott Martin
    Scott Martin
    Third Anniversary Kudos 1 Name Dropper Facilitator 1

    @Tatumn Coraccio Hi Tatumn, Happy New Year! I found this KB article that has seemed to help with the cons loading speed. If you have any notfications set up, this could help:


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