Checks are printing on both sides. How do I fix it?

Lupe Noguez
Lupe Noguez
Second Anniversary Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

My AP checks are printing on both sides in error. I then have to print one by one to get AP checks printed correctly. This has been happening since I got a new computer. Anyone ever have this issue?

Comments

  • Ali Abdul
    Ali Abdul
    Fourth Anniversary Kudos 1 Name Dropper Participant

    @Lupe Noguez
    Your new computer may have the print option set to print on both sides of paper. I know my computer defaults to this for some software, not all though.

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  • Camille DelTosta
    Camille DelTosta
    Fifth Anniversary Name Dropper Participant Facilitator 1

    @Lupe Noguez
    look at your printer setup. there is a box that has print on both sides. click off of that.

  • Lupe Noguez
    Lupe Noguez
    Second Anniversary Name Dropper Facilitator 1

    @Camille DelTosta Yes I have done that, but it still does the same thing. Thank you though

  • Wendy Croker
    Wendy Croker
    Seventh Anniversary Kudos 2 Name Dropper Facilitator 1

    @Lupe Noguez I'm assuming you are using the FE database and not NXT for this suggestion. Have you checked your printer setup in FE? I've noticed that some settings are saved on the computer so it you have a new one, you may need to adjust this.

    In FE, click on File and then Printer Setup. In the new box that opens, click on Properties and check your settings there.

    Hope that helps! I can't imagine printing cheques one at a time in our office!


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