NXT Work Center "Tags"

Marc Goldstick
Marc Goldstick
Second Anniversary Participant Loyalty Badge
in Blackbaud Raiser's Edge NXT®: General Discussions

Hi ! I have good experience in RE Classic but new to NXT. I really like the use of "Tags" in the Work Center for Gift Officers' reminders, but I'm reading that these cannot be edited by the nonprofit. Can someone confirm this? if so, this is so dissapointing. If so, has anyone done any workarounds for a similar automation? Could "Score-O-Matic" possibly do something like this? Thanks for any thoughts!

Comments

  • Joe Moretti
    Joe Moretti Community All-Star
    Kudos 5 Third Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge First Reply

    @Marc Goldstick RE NXT Tags are built into the system and cannot be changed or edited.

  • Tom Klimchak
    Tom Klimchak
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Marc Goldstick Hi! When we converted to RE NXT in 2018 we were told “Tags are the future!” and we were really excited. We looked forward to the time when we could customize them, build our own, customize the rules that changed them, etc. Five years later and they've pretty much been forgotten.

    We have ScoreOMatic for database view (not sure if there is a version for NXT) and it can do things like tag people with notes or attributes, and, yes, make scores based on how many times records appear in a single or multiple queries. As long as you have defined queries which you can use to find constituents in each tag category then, yeah, you could add and change those values with ScoreOMatic.

  • Joe Moretti
    Joe Moretti Community All-Star
    Kudos 5 Third Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge First Reply

    @Marc Goldstick In RE NXT go the question mark symbol in the top right hand corner and type Tags in the search bar. I will show you the tags and definitions.

  • Lee Grisham
    Lee Grisham
    Kudos 5 Third Anniversary Name Dropper Participant

    @Marc Goldstick

    Vote here to add that in the “future” to NXT.

  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Marc Goldstick - As others have said, the Tags are non-editable for orgs - system generated only. You should take a look at Red Arc's engagement tile, it may do a bit of what is currently lacking within the system it's self - sounds similar to the Score-O-Matic but it is connected through Web View.


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