RENXT Portal: Discovery on Consent in portal

@Lacey Kruger

I would be interested in seeing this added functionality. I think it is important to make it as easy as possible for donors/prospects to update their information on their own. I would be interested in discussing this further.

Thanks

Mark

Hi @Lacey Kruger, I am definitely interested in this. We don't want to overload our online donation forms with options, so would appreciate an alternate way to get this information from donors.

Hi @Lacey Kruger - has there been any movement on this? We'd like to be able to offer multiple consent options for constituents to choose from.

Using NXT for email. thx

@Lacey Kruger - Great info - that's an option we will explore. We have internal RE naming/organization work to do before we can have people use the portal, though.

Do you know of any other ways that NXT users are allowing constituents to edit consent (outside of the consent block on event forms)? Ideally (before we transition over to using the portal) we'd like to include an “update email preferences” link at the bottom of all outgoing marketing emails, which would take people to a form where they could select options based on the consent business rules we are setting up. thx

@Lacey Kruger It looks like the portal would be the most logical place for the consent, with the other account info. Before we start looking at that option:

A. is there any native web-based NXT tool for capturing/updating multiple consent options? (want to make sure we're not missing a simple solution before we go down a different path)

B. could a third-party add-on to the Portal be impacted when the Portal features are updated in future NXT builds?

C. If we do use the Portal option, is there any way in NXT to update either the Unsubscribe block in email, or the Unsubscribe page? (so we could offer the Portal as an option other than unsubscribe)

If this is outside of your scope or too much like a support request, feel free to say so and we can open a ticket. Thanks

@Lacey Kruger Is the consent module not available yet for the Portal in Canada? I don't see where to add it, and this is our main reason for using Portal. As it is we are having issues getting the proper consent with Quesbec's new privacy legislation and this would help a great deal.

Hello @Lacey Kruger - thanks for sharing this about email consent on the portal. We have been using the NXT Email for a while and having challenges in relation to segmenting and wider consent options.

Can I ask a couple of things:

1. Is there any way of also adding a postal, phone and SMS consent option to the portal in a similar way?
2. I had until now understood that the NXT Email system only allowed people to opt out of everything - so would setting this up and linking this portal page to an unsubscribe button on emails then give the option for people to opt out of certain types of email and so give us more scope for segmenting emails using NXT Email?

Many thanks in advance!