It's Time for the Blackbaud Raiser's Edge NXT® Product Update Briefing!
Comments
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@Jeannie Goings
what I said is not just based on optimism *wink*wink*0 -
@Crystal Bruce Looking forward to Query Builder - also export capabilities and import capabilities 2025…
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I didn't have the opportunity to watch any of them live, but I'll catch the on-demand replays.
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@Crystal Bruce I was unable to watch the Online Giving PUB due to a conflict, but registered anyway. I never did receive a response thanking me for attending and sharing the recording, but I honestly don't remember if that always happens with PUBs or not.
At any rate, I looked up the page and registered so that I could watch this afternoon. It looks like they are all now available on demand:

But instead of the webinar starting right up, I receive the “thank for signing up” page with information to watch my email.
Not sure if anyone else has tried to watch a recorded PUB or not yet, but just FYI!Karen
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@Crystal Bruce I am very excited to see Web View Query. Hopefully there will be updates that make queries even better!
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@Karen Diener I just watched it - I had received the recording as I had signed up - I was traveling that day so couldn't immediately. I had no issues. Perhaps whatever the issue was was fixed within the last 21 hours ago.
@Crystal Bruce, I was really excited to see an instructor-led class for Power Platform. Going to head there and fingers crossed there is still space and the time works with my schedule.
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@Karen Diener I just watched it - I had received the recording as I had signed up - I was traveling that day so couldn't immediately. I had no issues. Perhaps whatever the issue was was fixed within the last 21 hours ago.
Interesting! I just tried again and am still getting this screen. Not critical that I see it right now, and most of my clients are not using webview donation forms, but always important to know what's in the pipeline!
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@Crystal Bruce @Karen Diener When I try it from your directions I am able to duplicate the same issue.
If you contact our Support department, they will be able to assist you with this. You can access our Support Chat through this link: https://support.blackbaud.com/chat or you can call our Support Line at 1-800-468-8996 (select option #1 for Solutions Support specifically).
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@Crystal Bruce I try to watch all the product briefings, even though we aren't on NXT yet. It makes me very happy to see all the changes and updates. I wish we could move right now, but it is out of my hands. I think I am most excited about the updates to Query Builder!
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@Crystal Bruce, I am most excited about the ability to manage pledge payments from web view. While we have completed the fundraising portion of our campaign, we have many donors who will be paying their pledges over 5 years, and some only make one payment a year (and not all at the the same time). Creating a database batch in order to process their payment is cumbersome, but the only workaround in web view is to use gift type “other” and then manually apply it to the pledge in database view. So, I was excited to hear that's in the “coming soon” portion!
I am also cautiously optimistic about the move of query builder to web view; we have some users who really don't have the hang of building queries in database view, so this may open up the ability to pull the relevant information on their own. (I sense the experienced database view query builders may be more leery of the move to web view.)
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@Crystal Bruce I know here in Canada it takes longer for us to get the roll-outs, so I'm trying to moderate my excitement - but like most people, the changes to query is top of my list.
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@Crystal Bruce I watched the replay and am looking forward to query builder in webview and also some of the gift management things, like pledge payments. Can't wait for tributes to be added to webview also.
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@Crystal Bruce I love the improvements to online giving!
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@Crystal Bruce
The Constituent Review process for online donations can't get here fast enough! So tired of merging the automatically created duplicate records when donors enter an online gift with some misspelling of their name, a different email address, a spouse name, etc!!! ?Also jazzed about query coming to Web view!
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@Crystal Bruce I tried again to watch a product briefing on demand at this page and am still experiencing errors. I refer clients to the PUBs quite often, which I don't want to do if there is an issue registering. I've tried to access both the Online Giving one and the RENXT one, and experience the same issue. Hopefully this can be resolved!
Thanks!
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@Crystal Bruce after watching the PUB I don't know if I was more excited about the optimized donation forms or having query options move to web view. My now former org received access to the optimized forms days before I ended up leaving so I have yet to get in there and see how things are different. Hopefully soon!
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