Citrix

Julie Gladney

November 2023 in Blackbaud Financial Edge NXT® General Discussions

Is there a known issue with Citrix performance? I keep getting a message that Citrix is unable to connect, it then connects, but pretty slow at times.

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Comments

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  Kim MartinezWard

  

  November 2023

  @Julie Gladney Citrix seems to be slow all the time for me. At times, I've had to stop the process and reboot. A pain point for me.
  

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  Kevin Brazell Blackbaud Employee

  

  December 2023

  @Julie Gladney
  I found this KB that was written in October 2023 about a new connection error. It's steps seem to indicate uninstalling and reinstalling citrix. Steps in the KB Here

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