Date of Bank Drafts
This may just be my system, but just in case I thought I'd share: Since the update in August, when I generate bank drafts using either DB view or NXT the bank drafts are dated as of the date that I generated the drafts, rather than as of the scheduled payment date of the invoice. This can cause a headache when reconciling bank accounts, particularly if the dates crossed month end. I did open a support ticket.
Comments
-
Update: the customer support rep indicated that they opened a ticket with the engineers to “investigate further”.
0 -
@Dan HoutReilly
Have you received any update on this issue? I am experiencing what you described above, but I cannot get a response from Customer support0 -
@PJ Blackwood
Nothing specific. DB view is now working as expected, i.e. that the scheduled payment date is the bank draft date. There was no solution offered for NXT other than to use DB view.1 -
We have had that same problem and have been quite frustrated over how messy this makes our bank reconciliations. I hope FENXT will be fixing this soon. Thank you for putting in a ticket. I tried talking to someone and they sent a bunch of “directions” that did not help.
0 -
@Dan HoutReilly and @Celeste Pitts, You have to manually change the payment date at the bottom of the screen when you process the Bank Draft payments.
Click on Show print Settings and under Payment date choose Specific date. This will open a calendar where you can choose the correct payment date.
It's quite annoying and I have on occasion forgot to do it.
0 -
You have to manually change the payment date at the bottom of the screen when you process the Bank Draft payments.
Click on Show print Settings and under Payment date choose Specific date. This will open a calendar where you can choose the correct payment date.
It's quite annoying and I have on occasion forgot to do it.
0 -
@PJ Blackwood You have to manually change the payment date at the bottom of the screen when you process the Bank Draft payments.
Click on Show print Settings and under Payment date choose Specific date. This will open a calendar where you can choose the correct payment date.
It's quite annoying and I have on occasion forgot to do it.
2 -
@Crystal Ratering
Thank you! The screenshot absolutely helps1 -
@Dan HoutReilly FE NXT webview is missing the Post status: From Invoice. If you are trying to post multiple bank drafts and want to post by the invoice date/post date rather than a set date it will not allow you. Any word on this feature being updated or is it a setting I am missing, please?
DB Create Pmts 0 -
@Jennifer Clark My ticket is still open, but I have had no further updates from Blackbaud since I was told in September to use database view.
1 -
@Crystal Ratering Hi Crystal. The current NXT method you shared will create the payments with the same selected date.
In database view, a single batch of multiple invoices creating multiple payments can default the payment dates to the various invoices scheduled payment dates; this is the functionality I am looking for in NXT.
1 -
@Dan HoutReilly i am having the same issue, i pick the date and the post date but yet it is putting it in the next month making it a nightmare for my team. have you had any help on fixing this?
0 -
UPDATE: According to support today, there will not be a solution to this in NXT. I don't understand why Blackbaud insists on reducing efficiency! The current process in DB view functions as intended and noted in the below knowledgebase article.
I did create an Idea to make NXT function like DB view in regards to the bank draft payment date. Please vote for it.
1 -
@Dan HoutReilly I am concerned this may not be addressed before DB view is terminated by Blackbaud and then Blackbaud will be making a lot more work for those using bank drafts! Please do vote for the idea to have NXT function like DB view in regards to the bank draft payment date.
1 -
@Dan HoutReilly I have to do the same thing, However, I am running into another issue when trying to CLEAR the bank drafts. If processing them individually, there is a clear option and you can select the date to clear the transaction. BUT, when doing a batch of bank drafts, there isn't an option to clear multiple drafts of the same date. You literally have to go in the register and search for the drafts that were just posted and clear them all manually. Such a headache!!
0
Categories
- All Categories
- 6 Blackbaud Community Help
- 206 bbcon®
- 1.4K Blackbaud Altru®
- 394 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.1K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 15 donorCentrics®
- 357 Blackbaud eTapestry®
- 2.5K Blackbaud Financial Edge NXT®
- 646 Blackbaud Grantmaking™
- 561 Blackbaud Education Management Solutions for Higher Education
- 3.2K Blackbaud Education Management Solutions for K-12 Schools
- 934 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 84 JustGiving® from Blackbaud®
- 6.4K Blackbaud Raiser's Edge NXT®
- 3.6K SKY Developer
- 242 ResearchPoint™
- 118 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 238 The Tap (Just for Fun)
- 33 Blackbaud Community Challenges
- 28 PowerUp Challenges
- 3 (Open) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 778 Community News
- 2.9K Jobs Board
- 53 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)