Signatures not printing on checks

Tara Makas

December 2023 in Blackbaud Financial Edge NXT® General Discussions

Has anyone had any issues today with signatures not appearing when printing checks?

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Comments

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  Laura Vazquez

  

  December 2023

  @Tara Makas We had checks print without signatures this week. Following along for solution.
  

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  Nikki Baldwin Blackbaud Employee

  

  December 2023

  @Tara Makas, I see that we have a documented intermittent issue with this https://kb.blackbaud.com/knowledgebase/articles/Article/202442. Please contact support so we can get this addressed for you!
  

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  Angie Jones

  

  December 2023

  @Laura Vazquez
  We cannot print signatures on checks either. We have reached out to support without success so far.

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