Contract Deposit Payments - International Families

Christina-Marie Rawlins
Christina-Marie Rawlins
Sixth Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Enrollment Management System™

We have International Families who do not have US bank accounts and every year they experience issues submitting their contract payment online. I would love to hear if anyone else experiences this same issue with their International families and do you have a workaround or solution?

Comments

  • Sandra Ross
    Sandra Ross
    Tenth Anniversary Kudos 5 PowerUp Challenge: Data Health #3 PowerUp Challenge #2 Gift Management

    @ChristinaMarie Rawlins Hi Christina, we have the same issue of International families so we setup that contract to offer “InSchool Payment” and provide instructions on how to wire funds to our bank. Once we receive the funds, we add the deposit (edit pencil) which then pushes the contract into our queue for processing (if all parties have signed). Works very well for this group. We've also used it for those families that may be using a 529 plan, trust or another family member is paying.

  • Coco Parham
    Coco Parham
    Eighth Anniversary Kudos 5 December 2025 Monthly Challenge Name Dropper

    @ChristinaMarie Rawlins Since we do have the same issues, our international parents often do a wire transfer. The business office confirms receipt and I mark the deposit payment complete and email the parents to sign and submit the contract. That's our workaround.

    The Business Office goes into TM to complete the payment there.

  • Josceline Reardon
    Josceline Reardon
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @ChristinaMarie Rawlins we set the deposit block to $0 for our international students and add instructions for a wire transfer on the deposit page. Then the Business Office updates the contract with the date and amount received for the deposit when the wire transfer comes through. We've done it this way for a long while and seems to work well. Everyone else uses EFT for their deposit.

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