Online Express - hyperlinks to giving pages being blocked with an extension that I can't see to remove

Julianne Nolan
Julianne Nolan
Third Anniversary Name Dropper Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

Working on an email that includes copy with hyperlinks to a giving page. The unique URL is being blocked by an extension that links on to the URL. I can only see it when I go to the error webpage and delete that section of it.

Tagged:

Comments

  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Julianne Nolan - Instead of hyperlinking it over text, what happens if you include the “ugly” link by itself?

  • Julianne Nolan
    Julianne Nolan
    Third Anniversary Name Dropper Facilitator 1

    @Austen BrownTHanks for the suggestion. I don't know how to do that.

  • Carmen Rodriguez
    Carmen Rodriguez
    Name Dropper First Anniversary Facilitator 1

    @Austen Brown Thanks, that worked and did not append the bblinkid to the end of the URL. Do you know what would be next steps? We used to be able to do it before with hyperlinking text. Thanks for your help!

  • Carmen Rodriguez
    Carmen Rodriguez
    Name Dropper First Anniversary Facilitator 1

    @Austen Brown
    We are using a redirect link that helps to track the impact of our campaign since the link leads to a page that can be used by anyone for giving to the organization that does not have to do with our campaign. It does work if we use just the regular landing page URL, but we typically do a redirect to track our impact and were able to do it before without a problem. Thanks for any help with this:)

  • Carmen Rodriguez
    Carmen Rodriguez
    Name Dropper First Anniversary Facilitator 1

    @Carmen Ocasio
    I was able to make a Bitly link using the Google Tracking URL and it worked!:)

Categories