Constituent Lists NXT

Juliette Seymour
Juliette Seymour
Name Dropper Participant First Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

It feels appropriate that my first post is an SOS - anyone else having issues with Constituent lists in NXT? Perfect timing since we're trying to send out a last minute emergency email regarding the Key Bridge!

Woo!

Comments

  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Juliette Seymour - Welcome to BB Community forums! What are you experiencing when trying to access lists?

  • Juliette Seymour
    Juliette Seymour
    Name Dropper Participant First Anniversary Facilitator 1

    @Austen Brown
    Hi Austen! I either get the bouncing green ball endlessly, or a popup error message that says “An unexpected error occurred.Try to refresh the page, or come back later.” and the webpage has the unconnected plug that says “Thats Odd Something went wrong”

    I double checked with a fellow coworker and he is experiencing the same thing.

  • Dariel Dixon
    Dariel Dixon Community All-Star
    Seventh Anniversary Kudos 5 First Reply PowerUp Challenge #3 Gift Management

    @Juliette Seymour I think there is something going on. I'm getting the same message. I wouldn't be surprised if we are in the beginning of an issue. There's nothing on the status page, but that may change soon.

  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Juliette Seymour - I am experiencing the same thing. I recommend reaching out to support to report this.

  • Juliette Seymour
    Juliette Seymour
    Name Dropper Participant First Anniversary Facilitator 1

    @Dariel Dixon @Austen Brown Thank you both! I should have gone straight to support but always like to check if other people are experiencing it or just me!

    All the fun has to happen right before sending a mass email lol

  • Dariel Dixon
    Dariel Dixon Community All-Star
    Seventh Anniversary Kudos 5 First Reply PowerUp Challenge #3 Gift Management

    @Juliette Seymour It looks like it's an active issue now.


  • Christine Robertson
    Christine Robertson
    Kudos 5 Name Dropper Participant First Anniversary

    @Juliette Seymour I hope that everything is working for you now. Grateful that there are orgs like yours helping in the midst of this tragedy.

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